International Lamps Reviews

Name: International Lamps
Rating: 4.61

4.6 Rating 1,268 Reviews

90 %

of reviewers recommend International Lamps

Company Reviews

Questions

Metrics

4.6

Based on 1,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

01279459695

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International Lamps 5 star review on 29th September 2022

ANN HAILS

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not yet received the lamp yet”

Helpful Report

Posted 4 years ago

Dear Wendy, Apologies for the delay. We are experiencing a lot of problems with importing EU products and then clearing customs. Customs do not advise you when your packages will be processed and so we just have to wait until they arrive. If you do not wish to wait please let us know and we will refund your payment. Thank you for your patience with a situation that is not within our control.

Posted 4 years ago

“very good helpful service and quick delivery”

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Posted 4 years ago

“Arrived before time stated. Works perfect .well packed”

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Posted 4 years ago

“As always,great service,prompt delivery”

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Posted 4 years ago

“Excellent service for the replacement tubes ordered. Arrived quickly and we’ll packaged. Would definitely use again”

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Posted 4 years ago

“No goods. Promised delivery after another date. Still no goods. Money taken out no further correspondence. Avoid, don’t use them”

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Posted 4 years ago

Dear Geoffrey, Apologies for the delay with your order. This has been due to import and customs problems but the item has just arrived with us and should be with you by the end of the week.

Posted 4 years ago

“Item not received”

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Posted 4 years ago

Dear Therese, Apologies for the delay. We are experiencing a lot of problems with importing EU products and then clearing customs. Customs do not advise you when your packages will be processed and so we just have to wait until they arrive. If you do not wish to wait please let us know and we will refund your payment. Thank you for your patience with a situation that is not within our control.

Posted 4 years ago

“Disappointed as these bulbs are not Cool white as says on the order but Daylight bright which I did not ask for. Your communication and delivery were good.”

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Posted 4 years ago

“Still awaiting delivery after a month”

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Posted 4 years ago

Dear John, Apologies for the delay with your order. This has been due to import and customs problems but the item has just arrived with us and should be with you by the end of the week.

Posted 4 years ago

“Very pleased with your service will definitely use again”

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Posted 4 years ago

“Still waiting for our order? .Very dissatisfied.”

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Posted 4 years ago

Hello Bryn, Apologies for the delay. It looks like Crompton Lamps did not have their January stock delivery due to importing and customs problems. They have now advised a due time to us of 26th February. If you are unable to wait for this item please let us know and we refund your payment.

Posted 4 years ago

“Advertising products for sale on line they don't have available in stock. This followed by long lead times or cancellation of the order”

Helpful Report

Posted 4 years ago

Hello Anthony, We did send you an email on the 12th January explaining the delivery situation. Please check your spam folder if you have not seen it. If you do wish to cancel your order please let us know and we will refund you straight away.

Posted 4 years ago

“Product delivered promptly and was as described well packed and good value”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“The antique led lamps arrived as ordered with no fuss or stress.”

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Posted 4 years ago

“I am very happy with my purchase. great delivery, nothing was damaged. very kind seller!”

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Posted 4 years ago

“Exactly what I needed,came well packaged,great service.”

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Posted 4 years ago

“Found the bulbs needed, Old bulbs but had the ones I needed. Well packaged. Christmas village now working again. Recommended”

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Posted 4 years ago

“Bulbs arrived, very well packed for transit.”

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Posted 4 years ago

Dear Ian, Apologies for the delay with your order. This has been due to import and customs problems but the item has just arrived with us and should be with you by the end of the week.

Posted 4 years ago

“Ordered over 3 weeks ago. Assured item would be with me by 15th Jan. Emailed last week to say not received it, told there had been delay and would be with me this week. Still not received. Invoice for my payment sent and now asked to review! Not happy!”

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Posted 4 years ago

Hi Julienne, Apologies for the delay with your order. This has been due to import and customs problems but the item has just arrived with us and should be with you by the end of the week.

Posted 4 years ago

International Lamps is rated 4.6 based on 1,268 reviews