Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,452 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,452 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th May 2025

191

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Internet reptile a couple times , have always found the service very good , had ordered a wrong item , I sent it back and was refunded quite quickly. Would definitely use them again.”

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Posted 3 months ago

“I’m super happy with the item. I shall use yoh again. As described and on time”

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Posted 3 months ago

“Absolutely brilliant service. Live food is fresh and my reptiles love them. Will definitely be using them for future orders.”

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Posted 3 months ago

“Very pleased with the selection of products and the easy to use website. Very competitive prices and next day delivery. Excellent service all round.”

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Posted 3 months ago

“Always fantastic quality and super fast delivery”

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Posted 3 months ago

“Quick delivery competitive price.”

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Posted 3 months ago

“The Vivarium for our Tortoise came really quickly; it was all in excellent condition, and he much prefers it to his old home. We would use Internet Reptile again in the future.”

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Posted 3 months ago

“When you want the best you go to Internet Rreptile for your mealworms”

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Posted 3 months ago

“Excellent service not overpriced fast shipping goods always well packaged and arrive in fantastic condition will always use Internet reptile.”

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Posted 3 months ago

“Easy to order. Customer service people are fab and will always respond quickly and professionally.”

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Posted 3 months ago

“Brilliant arrived super fast, everything packed perfectly and my lizards love the food, will definitely ordered again”

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Posted 3 months ago

“good prices on everything, easy to work website, came very quickly. bugs were alive and i like the livefood guarantee as some places make you pay extra. didn’t like one of the products i received but had nothing to do with internet reptile.”

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Posted 3 months ago

“Very happy with my purchase of lighting for my crestie and bugs for my beardie. Highly recommend Internet Reptile.”

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Posted 3 months ago

“I have been ordering from internet Reptile for a number of years now. They stock a large range of goods, at fantastic prices, and the custmer service is second to none, i have rarely encountered any issue with my orders, but when i have they have gone above and beyond to rectify the situation - to me its says alot about a company when it comes to dealing with issues. Delivery time is fab - I dont know quite how they do it! Thanks guys keep up the good work. Lisa”

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Posted 3 months ago

“2 tortoise bulbs delivered safely and on time”

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Posted 3 months ago

“Very quick turnarounds, products so far are ot a high quality”

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Posted 3 months ago

“Ordered a few times absolutely top customer service and gets my order out fast. Qouldnt use anywhere else for vivariums”

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Posted 3 months ago

“Great competitive prices and products. Can always find what I need. Speedy delivery.”

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Posted 3 months ago

“Great customer service! I had a faulty thermostat so got in contact and they sent me a shipping label straight away to return it and got a replacement a couple days after! 10/10”

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Posted 3 months ago

“My live food arrived, fresh,very healthy.Mt 2 lamps a 60 Prorep basking spot/flood and an Arcadia Jungle dawn were well packed and attive save and no damage. Well done Internet Reptiles!!”

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Posted 3 months ago

Internet Reptile is rated 4.8 based on 12,452 reviews