Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Interparcel for a couple of years and during that time I have received outstanding service and customer support. I would have no hesitation in recommending Interparcel to my family and friends.”

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Posted 56 years ago

“I have been using interparcel for years bargain basement delivery options with full tracking system even at ?4.99 perfect :)”

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Posted 56 years ago

“The staff there are great if you need to call them and they give the best all round prices for all types of deliveries. UK and international, i've been using them exclusively now for over a year.”

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Posted 56 years ago

“Used Interparcel for all my courier deliveries for a number of years now. They've always been excellent collecting and delivering in the agreed time scales and good value too!”

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Posted 56 years ago

“just in the right place thanks for the great service five starr*****”

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Posted 56 years ago

“Good reliable service, better than some well known carriers who are difficult to contact and then don't turn up”

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Posted 56 years ago

“I have been very impressed with the level of service from all the various courier companies I have booked via Interparcel and the unfailing politeness of each driver. I have found them all good, but I would particularly single out Hermes and UPS.”

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Posted 56 years ago

“Interparcel is a service I have used often , it is reliable and affordable and thus recommended .”

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Posted 56 years ago

“Always use Interparcel for courier bookings. Website very easy to navigate. On the odd occasion when there has been a problem I have found the phone operators at Interparcel to be knowledgeable, friendly, helpful and very efficient.”

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Posted 56 years ago

“Would highly recommend this company. Easy online booking system and carriers are reliable and delivery is done promptly as per the booking. Fantastic Service !”

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Posted 56 years ago

“A fast booking system with plenty of options on pricing,delivery times and cheaper than dealing direct with the courier companies. I always use and recommend Interparcel.com”

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Posted 56 years ago

“Easy to use -- quick setup, fast quotes and super-easy orders, collection is always as promised, and the price can't be beat! Way better -- and cheaper -- than the postal service, too!”

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Posted 56 years ago

“Couldnt ask for a better service. The price was very competitive and the service was exceptional. Parcel was picked up the next day and delivered one day later. Was able to track parcel right through. Great service”

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Posted 56 years ago

“I've used Interparcel for several years now. Always on time and never let me down. I love the fact that I can book online, get a confirmation email and chose the carrier to suit my requirements of pick up, delivery, timescale and/or cost. Paul, Essex.”

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Posted 56 years ago

“Everything went smoothly from start to finish! I would definitely use this company again.”

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Posted 56 years ago

“It been brillant to use, from top to bottom. Staff been very very helpful when required, and parcels alway arrived safe and well!!!”

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Posted 56 years ago

“I used this company to ship a large but relatively light item. The parcel was collected when promised and delivered extremely quickly. Can't recommend enough.”

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Posted 56 years ago

“Interparcel offer a wide broad of services, with excellent communication and tracking followup. The service is very reliable and efficient. Obs.: Shipment to Portugal can be improved if the Interparcel tracking number is shared by Portuguese partners (end-to-end tracking number). Good work!”

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Posted 56 years ago

“I've used interparcel on numerous occasions and they have a really easy to navigate website and clear booking procedures. I've chosen different couriers according to my needs at the time, for instance if I needed a quick delivery, one with extra insurance options, a timed collection or even when I had no access to a printer to print address labels with bar codes, some couriers affix their own bar code labels on collection and so you can hand write the address labels if you wish . The site shows you clearly which couriers require printed labels with codes. There's options for all these things and booking details and necessary documents are emailed back to you for your own records. The site also keeps a record of your past use if you create an account and log into this each time. This is useful to check details such as tracking numbers of parcels sent. All in all I've had a very good experience using interparcel and shall continue to use them.”

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Posted 56 years ago

“I sent the item to my brother in Yorkshire, booked the 1-2 day service, thinking it would be two days and unbeknown to him I was going to visit and would maybe be there before the item. It was delivered approx. 19 hours after collection, in perfect condition. Thank you.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews