Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheaper, Faster, More Reliable than Parcel Force. Used within UK and Europe.”

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Posted 56 years ago

“No complaints, only praise”

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Posted 56 years ago

“Reliable, arrived on time - no probs whatsoever. Have used them a couple of times and will continue to do so.”

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Posted 56 years ago

“I have used this service many times & several of the services offered. I have never been let down & have found this to be really good value for money. So much better than the postal service & I don't have to leave home & pay petrol or stand in queues at the post office. The last parcel I sent I saved ?10.99 on the post office price. All my Christmas presents will be delivered by this brilliant method.”

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Posted 56 years ago

“I always use Interparcel because they are reasonably priced and very reliable/”

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Posted 56 years ago

“I used Interparcel again to send my packages.... you just know they will arrange collection and delivery without hassle.... The items arrive safely and it can be tracked on line.... oh and if there is an issue with the online tracking ... the helpful people at interparcel chase it up and get back to you quickly ... peace of mind for postage...”

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Posted 56 years ago

“5 star's,no problem's,easy peasy”

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Posted 56 years ago

“I always ordered via the Website and had always a fast and complete Service. Unkomplizierte Beauftragung, schnelle Abwicklung und wirklich g?nstig im Preis :)”

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Posted 56 years ago

“I come from the Czech Republic and use Interparcel frequently to send parcels home - my sisters wedding, Christmas presents, little niece birthdays, Easter...... Always on-time, never late collecting parcel, friendly service and excellent delivery to my mums house in Czech. Even the heavy parcels get carried right into the house.”

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Posted 56 years ago

“Booked on the weekend, got picked up on Monday early afternoon (North UK) and arrived next day noon in Hague. No queries at all. Got what I expected. Thanks.”

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Posted 56 years ago

“I have used inter parcel a number of times and find them to be fantastic in terms of value and service. A rare commodity these days!”

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Posted 56 years ago

“Easy to use online. Quick service. Returned emails. Not bad prices.”

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Posted 56 years ago

“Friendly and good value”

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Posted 56 years ago

“I often send parcels to a family member living in Australia. When I first used Interparcel I found their rates to be very competitive and have since use them many times. Booking is easy and straight forward and when I couldn't find the answer to a query I had, I phoned and found the staff very helpful in finding the answer for me. So far I've had no problems with parcels arriving at their destination and have even found on occasions they were delivered sooner than I expected. I've only used UPS and FedX when booking through Interparcel and both have been reliable and the collection drivers very helpful. I have noticed that recently the cost of shipping has gone up with Interparcel but found this to be the norm elsewhere... I have no reservations in recommending Interparcel going by my own experience.”

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Posted 56 years ago

“I found this company very good to deal with and would use them again.”

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Posted 56 years ago

“We have been using Interparcel for several years now and have always been happy with the service they provide. I like being able to book the couriers online and I think we only once had a problem with a pick-up and that was because of the snow. It would be nice if they were able to give an eta for deliveries, but I would certainly recommend this company.”

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Posted 56 years ago

“I have been using Interparcel for the last 3-4 years now. The website is easy to use and is very clear. The couriers are very efficient and friendly. I can track the whereabouts of the parcel.”

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Posted 56 years ago

“Reliable and no problem. Used a few times before and would use again.”

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Posted 56 years ago

“Did exactly what they said they would do. Who could want anything more?”

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Posted 56 years ago

“Collected when they said it would be, delivered when they said. Great communication,, good value for the distance. Would highly recommend.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews