Interparcel Reviews

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reliable and always gives good service. Great value for money”

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Posted 56 years ago

“I hate organising things. This was so easy to use and so fast. Collected within an hour of booking and delivered before 6pm the next day! Also very cheap! A pleasant easy experience!”

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Posted 56 years ago

“I have used Interparcel for years and have received good service from them”

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Posted 56 years ago

“They have a very easy to use website, and it's clear what choices of courier you have. My only compliant is that if the session times out, you have to fill everything in again, it doesn't remember, but then if you do it all in one go, this isn't a problem!”

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Posted 56 years ago

“My opinion in one sentence.”

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Posted 56 years ago

“good one easy to use”

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Posted 56 years ago

“Completely reliable - Very cost effective - never had an item lost or damaged- easy to track- log on - it remembers all of your data from previous jobs so it takes very little time- I'd send the mother in law's best china --OR is that .'best send the mother in law to China !!'”

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Posted 56 years ago

“Excellent service no sooner is it picked up it gets delivered”

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Posted 56 years ago

“I had to cancel this booking due to a mistake on my part. The Live online chat service dealt with the cancellation and refund immediately.”

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Posted 56 years ago

“I use Interparcel roughly about 10 times per month to book deliveries to customers for my cupcake business. I use the next day service from TNT express and it is very reliable and highky recommended, as is booking through Interparcel. Their prepay and customer login facility makes booking a delivery easy and fast. Thank you”

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Posted 56 years ago

“Have used Interparcel many times over several years, and they've never let me down or failed to deliver. Fantastic service and so easy to use. I've tried others before and they don't compare. Great prices and great service!”

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Posted 56 years ago

“really please with the fast efficient service , would recommend”

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Posted 56 years ago

“Just like using the post office but without the queue. Buy the postage on line get a label to attach on the parcel, take it to a collection point or have it collected from home and thats all there is to it. Quick, economical and reliable.”

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Posted 56 years ago

“Found web site easy to follow instructions. As requested phone message to say parcel arrived and signed flr on date arranged. Very prompt professional service. Thank you”

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Posted 56 years ago

“I had a heavy parcel to send returning some printed material I had hired. I placed my order on the internet at 11.30 for collection later in the day and to my amazement, a very cheery man was on my doorstep within the hour to collect it! In addition, the price was very reasonable - I will use the service again.”

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Posted 56 years ago

“Easy drop off of parcel at convenient location at a time that suited me. Good price and delivered in an acceptable time. Would definitely recommend.”

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Posted 56 years ago

“somehow when filling in the address for the parcel to be sent to, I can't be sure if I filled it in wrong to send to the address in France or somehow it was changed, but I hadn't noticed it wasn't worded in the right order and the number of the house was missing so another time I'll double check. Actually this didn't really matter as the parcel was still delivered much quicker than I thought it would be so I was most impressed, and my son got his presents in time for his birthday. It was also easy to drop off at a local shop for collection.”

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Posted 56 years ago

“Royal mail is far too expensive, interparcel has an excellent service. Good price, fast!”

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Posted 56 years ago

“Very helpful. And informative”

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Posted 56 years ago

“I now use it all the time - the interface is easy and the service has been very reliable - it's my new go to place for sending things. I am not one to recommend things frivolously but I absolutely 100% recommend Interparcel.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews