Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently had a big parcel picked up from over 150 miles away and delivered to my door for under ?10 ! Interparcel are amazing. If you want something thats on Ebay and says "Collection only" just ask if the seller minds you using a courier. Then go to Interparcel to be amazed. Thanks again for a brilliant 10 out of 10 amazing service !”

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Posted 56 years ago

“An easy to use and cost-effective service. Great value for buyers and sellers. All questions/problems dealt with quickly and to high standards of cutomer service. Highly Recommended!”

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Posted 56 years ago

“So pleased I found this company as in the past I have had some problems, namely parcels missing and returned to me three months later on more than one occasion. Since using Interparcel, the fact you can book it during the evening and it is picked up the next day is so very convenient for me and they have always been delivered to Italy within the promised time. The couriers are always so helpful and polite. Carry on the good work, Christmas is coming and it is comforting to have a firm that I can rely on.”

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Posted 56 years ago

“Cant fault this company, best price by far on an internet search, and i expected to have a lack luster collection/delivery. How wrong was i, and it wasnt a fluke, ive used them 3 times now and always get the same, prompt service. Supperb communications too, texts come giving collection time and drivers name, and collection was within 10 mins of the estimated pick up time. My customers also said delivery was spot on, so many thanks Interparcel, you have a customer for life ... :)”

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Posted 56 years ago

“I have used Interparcel on three ocasions over the past 3 years, sending from England to Australia. The service I received was first rate with my items arriving within four days from pickup. I have no reservations in recomending Interparcel.”

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Posted 56 years ago

“Never had any problems as yet using the ups economy service and have recommended to other sellers. Reliable and quick”

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Posted 56 years ago

“Have used the service for many years, never lost a package, never failed with a delivery and gives a small business access to economic carrier rates.”

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Posted 56 years ago

“It's simple......they just don't let you down.”

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Posted 56 years ago

“The whole process from booking to the oral ing ole tend was very straightforward and rely easy to track parcel and know hen delivered to destination”

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Posted 56 years ago

“You start off being suspicious of something like this, but with contradictory prices on ParcelForce site (?20-26) we thought we'd try it to see if I could send an eBay item for what I'd thought it would cost. We selected the carrier from the comparison and waited. We were off work so we waited - no time specified. This is always awful, will it work, have we fallen through a crack? Around lunchtime the van turned up. So, did it work? Absolutely, yes. Was the price good, another resounding yes. Would I use the service again? Here I'd have to say, I would, but I rarely have to send anything that big. But if I did (and I can remember the site name) stuffin' well yes - 100%.”

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Posted 56 years ago

“I have already recommended this service, i cant get over how prompt my delivery was. Very impressive. Well organised.”

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Posted 56 years ago

“Used these a few times now and have not let me down. you can track them any time and prices are the most reasonable. been more than happy.”

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Posted 56 years ago

“Great way to get the best budget delivery service but use some of the best quality delivery companies like UPS.”

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Posted 56 years ago

“Highly recommended couriers A++++++++”

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Posted 56 years ago

“always a pleasure to use. i find it easy to navigate around and customer services have always been good. i have found that they are a lot cheaper than booking directly with the actual couriers!!!!!”

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Posted 56 years ago

“.............................................”

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Posted 56 years ago

“I have used Interparcel several times over the last few tears. They are excellent. However, the service from UPS was very poor. In the past, Interparcel hace booked TNT. Never any problem. I hope they ditch UPS and return to TNT 1. Collection booked via Interparcel for after midday on Monday. Got home to find driver had called at 11.10 and left a yellow card 2. Infonotice number on the card is not recognised by UPS website. Had to rearrange collection by phone - at my own expense! 3. Emailed UPS. They refused to do anything unless I supplied a tracking number. I explained that the only UPS number I had was the number on the card which seemed to be useless to everybody. They suggested I contact Interparcel to get a tracking number. My reply was short! I have used Interparcel several times over the last few years without any problem. Previously they have used TNT. Excellent service. I hope they ditch UPS and go back to TNT”

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Posted 56 years ago

“used interparcel 4 times in 1 week, really easy to book, great prices and fab service. Would highly recommend.”

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Posted 56 years ago

“As a small business I dont want waste my valuable time going from one place to another or searching the web this service gives a quike answer and within a few hours the parcel is picked up from my address or a remote one and the job is done easy and quick with names you can trust.”

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Posted 56 years ago

“I find the interparcel website a dream to use, it's clear and quick and let's you review all your options to make the best decision fast. Having control of printing your own labels etc also helps, especially when you need things doing fast. The courier services I have used in the past have always arrived and delivered on time. I really cannot recommend this website highly enough - thank y and please keep up the good work!”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews