Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“after years of using interparcel I still recommened them to all the people I deal with. in this climate its not hard to find someone doing it cheaper but the thing that counts for most is customer service... on the rare occasion that ive had an issue, its been sorted.. simple. spot on... keep doing it.”

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Posted 56 years ago

“I ship one or two parcels a week all over the world and can arrange this with just a few minutes on the Interparcel web site. I have also used their collect service which has been more competitive than the delivery prices quoted by my suppliers from abroad. This was a great find for my business!”

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Posted 56 years ago

“Really easy to use site offers a great service, I've saved a fortune on delivery costs because of this website”

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Posted 56 years ago

“I RECOMMEND THIS PARCEL COMPANY TO ALL,USED FOR PARCELS FROM UK TO BRAZIL AND NO PROBLEMS”

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Posted 56 years ago

“Easy website use. Parcel picked up when stated. Parcel sent from England on Thursday and arrived in Canada on Tuesday. Excellent service throughout. Thankyou - will certainly use Interparcel again and recommend you.”

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Posted 56 years ago

“I recommend them. You can book your parcel at night and they still come and pick it up the day after. I used to send a parcel abroad, it arrived couple of days after in good state.”

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Posted 56 years ago

“Been using the delivery service a few times, never let down. Item arrive on time, and great service with updates and tracking of parcel. The prices are great!”

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Posted 56 years ago

“I have always had good service from Interparcel. Collections have been made when they were supposed to, and the delivery staff make it feel a very personal service. On the odd occasion I have had a problem with a parcel, the online/phone staff have been really helpful and gone to great effort to ensure a parcel got through. I have fully recommended the service to many people.”

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Posted 56 years ago

“This was a quick, friendly and easy service to use.”

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Posted 56 years ago

“Very quick to do online and fast pick up and fast delivery at a cheap price brilliant service x”

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Posted 56 years ago

“Too lazy to describe but it is a good service”

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Posted 56 years ago

“Easy to use, competitively priced parcel collection and delivery. All done online.”

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Posted 56 years ago

“ALWAYS A GOOD SERVICE”

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Posted 56 years ago

“I have used Interparcel for some time now and the service is excellent as it enables you to book a delivery as late as 1-30 in the afternoon.I would personally recommend them to anybody as a reliable source of getting a delivery done!”

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Posted 56 years ago

“They are super fast informative and super priced fast pickup and super fast delivery would highly recommend !!!!! Thank you so much !!!!”

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Posted 56 years ago

“Interparcel have never let me down! My items have always been delivered safely the day after collection, I really can't praise their service highly enough, the drivers are always helpful and friendly and their prices are much lower than Parcelforce. If you're not already using interparcel.......change now!”

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Posted 56 years ago

“Reliable service, not overpriced, friendly collection guy. Delivered safely when promised.”

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Posted 56 years ago

“I mainly use Interparcel for sending my larger or more expensive ebay sales to people all over the UK, I almost always use UPS for this as it's a fully tracked and signed for service which is almost always delivered the next working day (it's actually a 48hr service...) For my personal deliveries, which are not time sensitive I use Hermes. I cannot fault the service I have received since I started using Interparcel. Do I get a freebie for giving a good review then? or free beer? ;-)”

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Posted 56 years ago

“This is the first time I've used a courier to send an Ebay parcel. The courier arrived during the hours specified and the recipient got his parcel safely delivered to Somerset in the given time scale at a reasonable price. Couldn't have asked for better thanks.”

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Posted 56 years ago

“Very good and efficient service. Very helpful when I made a telephone enquiry. Easy to book.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews