Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,935 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truly disappointing service provided as a company and more so by their representatives. I am waiting for my parcel to be returned but I won’t be told where it is and when it will be returned. No willingness at all to be even slightly helpful or accommodating. Extremely frustrating and disappointing, I would definitely not recommend.”

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Posted 4 years ago

“Terrible! My goods were damaged and then stolen. After chasing them up for 4 weeks I am due to receive £25 compensation for the £300 of goods stolen by them. Shameful”

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Posted 4 years ago

“Collected and delivered promptly at a reasonable cost.....would use again.....”

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Posted 4 years ago

“blocked my account a long time ago and cannot reinstate it, no matter how many times I request.”

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Posted 4 years ago

“Amazing next day collection, no need to print any parcel labels it’s all done for you. Even better war the price! Will definitely use again, collected from one end of the country and delivered at the other end with 36 hours! Great service”

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Posted 4 years ago

“No one contacted me about my parcel been stuck in the customs for days and got it back to my flat and never received a refund. And all of this happened twice. Worse experience ever”

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Posted 4 years ago

“My parcel has yet to arrive in SA Couriered on the 31st May 2021”

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Posted 4 years ago

“Excellent service as usual”

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Posted 4 years ago

“Very easy to use and delivery was super fast”

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Posted 4 years ago

“excellent service - no complaints.”

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Posted 4 years ago

“Very convenient”

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Posted 4 years ago

“Quick, Efficient and easy to work with”

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Posted 4 years ago

“Simple and convenient website and delivery process. The dimension limits for parcels needs to be clearer in the booking process though.”

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Posted 4 years ago

“Very pleased with Interparcel service, the price is great, the website easy to navigate and delivery quick. I booked delivery of my large size oil paintings or smaller artwork to various places in Europe or US and I was always happy how smoothly delivery went. I can highly recommend Interparcel and I will definitely book with them again. Thank you.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I ordered a bumper and it still hasn't come, supposed to be 2 days, was sent on 19th July. This needs to be reviewed as I can't drive car and Its the holidays, my children need to take them places.”

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Posted 4 years ago

“Great service thanks”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“parcel never arrived never returned”

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Posted 4 years ago

“First class to both NZ and Australia”

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Posted 4 years ago

Interparcel is rated 4.5 based on 9,935 reviews