Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the service has has been efficient in delivering my orders undamaged”

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Posted 56 years ago

“Easy to use gives multiple options and it works”

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Posted 56 years ago

“Intrrparcel is a first class service. Dependable, fast and very easy to use. I no longer have to go out to the post office and get charged lots of money. I get my parcel picked up from my door, and the cost is very acceptable. Exelent service and is now my parcel service of choice.”

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Posted 56 years ago

“Just used inter parcel, so quick to do.”

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Posted 56 years ago

“A truly faultless service that I will certainly use again. Highly recommended”

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Posted 56 years ago

“Interparcel made it possible for me to send an awkward sized parcel to a customer, quickly, efficiently, and at a good price. Package was collected promptly, and delivered on time in perfect condition. Great service. I won't go anywhere else for a courier service now, Interparcel gets my business every time.”

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Posted 56 years ago

“The online instructions were clear and simple. The parcel was collected at the time specified. The parcel was delivered in perfect condition. I would definitely use this service in the future”

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Posted 56 years ago

“I found interparcel very good and delivered the radiator being sent back the next day,as promised, very good price, staff on the phone were brilliant...5 stars for service,thank you”

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Posted 56 years ago

“Really reasonable cost and fast shipment. Best choice for sending parcels within the UK for students.”

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Posted 56 years ago

“I was very pleased with this service.from start to finish it was so easy and absoloutely no problems at any stage. 10/10”

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Posted 56 years ago

“We moved to Interparcel almost two years ago after a very bad experience with another company offering the same service and we have never looked back. We cannot fault them. On the rare occasion things do go wrong the customer service team sort it efficiently and promptly. To us, that is what matters - no company offers a perfect service - but it is how a company deals with such incidents that matters. We offer a hire service so timing is everything and, put quite simply, Interparcel are an integral part of the quality of service we are able to provide. So a big thank you to the team! And to the carriers - UPS and CityLink.”

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Posted 56 years ago

“have been using Interparcel for over 2 years for courier my business parcels to their various destinations. I mostly use the Interparcel branded service via UPS, which is fantastic, with most parcels booked via their 2 day service actually being delivered next day. TNT are likewise a superb service and in my area can be booked later in the day for collection same day. I have also used, and am very happy with, the City Sprint same day delivery service for bulk deliveries in the congestion zone My only minor glitches have been trying to use Hermes, & the site does not offer a cheap enough service to Northern Ireland for my needs. have recommended Interparcel to friends on many occasions and will continue to use it to despatch my company parcels.”

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Posted 56 years ago

“Could not of been happier they used parcelforce and cost half as much as going direct, arrived bang on time when they said they would no hassle what so ever.”

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Posted 56 years ago

“I have used this service on many occasions both privately and for parcels sent through work. I have never had any issues with the service and would recommend it as a simple and easy way to deal with sending a parcel.”

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Posted 56 years ago

“I've used Interparcel twice now in the past three weeks. It really couldn't be easier. Type in the sender's post code, type in the recipient's post code, type in the dimensions and weight of the parcel and hit the search button. Within seconds, it comes up with a large choice of courier companies that will deliver the parcel, whether it be in one day or two days etc, and how much the exact charge is. Choose if you want the parcel collected from you, or if you're happy to drop it off yourself at the nearest ParcelForce depot for example. Once you've chosen your preferred courier, cost, time scale etc, print out the address label, invoice and consignment number from the various PDFs that are instantly emailed to you. I chose to take the parcel myself to my local ParcelForce depot to save time and they took my PDFs, scanned them in, took my parcel and gave me a receipt with a tracking number on. I was able to track it all the way to the delivery address and they even texted me when it had been delivered and signed for at the other end. Not only that, but I paid ?9.75 total price and ParcelForce would have charged me ?13.85 for the exact same service. Interparcel for me every time for cost, ease of use and reliability. It really is that simple!”

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Posted 56 years ago

“I can recommend interparcel have been using them for 8 years never a problem.”

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Posted 56 years ago

“It is a very useful service, I can definitely recommend to all, easy to manage the sending, I can choose the most suitable parcel service after some click. If there is a problem in sending, they do help straightaway. I am very happy to find them.”

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Posted 56 years ago

“Use them they are good !!”

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Posted 56 years ago

“it was easy to use, very quick and first rate service, would use in the futere”

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Posted 56 years ago

“Great price and delivered within the timescale, would definitely use Interparcel again”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews