Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The header says it all. I placed the order at 08.15 Monday; printed all the documents by 08.30; wrapped and sealed the 18kg 30x30x10cm package by 08.40; smiling affable, driver collected at 10.30; package delivered before noon the following Tuesday morning - all for less than ?10 - can you do better?”

Helpful Report

Posted 11 years ago

“Courier picked up the item on time and that was it. Got confirmation text to say it had been delivered. A bit disappointed that the options that dont require a printer, still require a printer so watch out for that!”

Helpful Report

Posted 11 years ago

“The Interparcel website had the best quotes from a few delivery companies. A courier arrived to collect the parcel at the expected time and the parcel was delivered with a tracking service. Excellent, would definitely choose Interparcel again and would have no hesitation in recommending.”

Helpful Report

Posted 11 years ago

“You will find that this service is so much easier than going to the post office. Great service and confident of guaranteed, signed deliver.”

Helpful Report

Posted 11 years ago

“great service, collected on time and delivered safely”

Helpful Report

Posted 11 years ago

“Good value on time”

Helpful Report

Posted 11 years ago

“A few minutes spent arranging on line and then you can forget it. Able to trace and confirm delivery. Pricing is considered to be very reasonable.”

Helpful Report

Posted 11 years ago

“Easy to book. No issues at all. Delivery was fast. Thanks a lot”

Helpful Report

Posted 11 years ago

“Great, reliable and fast service.”

Helpful Report

Posted 11 years ago

“have used several tines for pick-ups and deliveries and so far have had no problems,will continue using for as long as this standard of service is maintained”

Helpful Report

Posted 11 years ago

“Great service, excellent website and brilliant prices”

Helpful Report

Posted 11 years ago

“My friend recommended interparcel to me after Royal Mail quoted me some ridiculous price. Not only did it do all the searching for all the courier companies but saved around 50% by using this site and had parcel picked up same day”

Helpful Report

Posted 11 years ago

“For small business owners, like myself, Interparcel provides the best value-for-money delivery and collection service in the UK. Period.”

Helpful Report

Posted 11 years ago

“I was very pleased with the service provided by Interparcel and DVD. It was prompt, efficient and good value for money.”

Helpful Report

Posted 11 years ago

“I had to send a set of very heavy antique copper kitchenware via post, and needed a reliable yet cost effective service. Having been shocked at the exorbitant price Royal Mail quoted, I did some research into alternative courier options and was put off by some of the terrible reviews made by customers (mainly referring to Hermes & Collect Plus). Due to the nature of the items I was sending, and the fact they were being sent in 3 separate boxes, I needed peace of mind that they would arrive in tact at the correct address. Having received a recent package myself via Interparcel, I checked out their website & reviews, and was impressed. I went ahead and booked delivery of the 3 boxes via their efficient online system, opting for the UPS drop-off service, and felt re-assured by the step-by-step tracking service. Each box arrived safely just a few days later, and my buyer was extremely satisfied. From my first experience of using Interparcel, I would highly recommend them. Thank you Interparcel for providing a service I can trust...PLEASE don't let your standards slip like other cowboy companies out there!”

Helpful Report

Posted 11 years ago

“Used Interparcel after looking at reviews on the internet. Having had some very bad experiences with delivery companies in the past, we found their service well organised, fast and good value for money. Would definitely use them again and recommend them to others.”

Helpful Report

Posted 56 years ago

“Really pleased with the service. Brilliant and easy to sort out on the web. First class. Will certainly use again. Thanks”

Helpful Report

Posted 56 years ago

“Quick, efficient and far cheaper than I thought. It was delivered twice when I wasn't in and I then collected it from a local post office. Easy. Thank you. Would use again definitely”

Helpful Report

Posted 56 years ago

“Parcel picked up when you said and delivered in Spain when you said. Arrived in excellent condition as sent. Couldn't wish for any more. Would use again and recommend to others.”

Helpful Report

Posted 56 years ago

“Great value service, signed for as well. 1st time of use but wi8ll use again if reqd..”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews