Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“#NAME?”

Helpful Report

Posted 11 years ago

“I found the Interparcel website really easy to use. Pop in the source and destination and weight and dimensions of the parcel if known and you get a list of quotes to choose from, ordered clearly by service type. Some other aggregators seem to have services and providers dotted around all over the page, but these results are really easy to navigate. I'd definitely recommend them.”

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Posted 11 years ago

“Documents arrived safely. I work from home and did not have to set foot out of my front door. Efficient service at a very competitive price.”

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Posted 11 years ago

“I was very satisfied with the service from start to finish. Easy to book and arrange collection.”

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Posted 11 years ago

“Easy to find out cost and to book collection. Parcel delivered on schedule. I think I saved about ?20 compared with sending via Royal Mail (ParcelForce), plus I only had to stick it outside my front door rather than go along to the post office. Would definitely use this service again.”

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Posted 11 years ago

“after a previous incident with another parcel company not collecting on time i was worried it may have been the comparison site but after ordering a collection with same company but through interparcel i was pleased they arrived as directed on time. only problem i had was i felt sorry for driver as i had 2 parcels to go out on same day with same company but driver could only take them one at a time so came in morning and returned for other parcel later in day felt sorry for him seen he could have taken both at same time.”

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Posted 11 years ago

“nice to find a company who is not out to just take peoples money ,using leading brand companies the service is spot on but at less the price they offer , thankyou”

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Posted 11 years ago

“22kg suitcase delivered with no hassle or worry Thank you”

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Posted 11 years ago

“Unbelievably low prices for delivery of items. Collected from your door and delivered to the recipient you don't even have to go to a post office!”

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Posted 11 years ago

“I used this site for the first time searching for the best possible price to send a rather large & unwieldy parcel. Interparcel is a very easy site to use & I quickly found & booked my parcel onto a very reasonably priced collection. It beat the Royal Mail price hands down! The parcel was collected from me & delivered to the recipient in less than the 24 hours stated & I will certainly be using Interparcel again - thank you very much.”

Helpful Report

Posted 11 years ago

“It was mid-morning. Had just come off-line from the Interparcel website (I'd used them before) and was sorting the paperwork. Now to finish the box for pick-up in the afternoon. A shout from my workshop downstairs: "Fedex!". (What ?!? Already ??) The driver, who already knew me from previous visits, had received the order a few minutes after I'd been on-line and happened to be, coincidentally, in the nearest village, (I live in the boondocks). It would save 1-2 hours of driving around in the Dales hours later if he retrieved the shipment now. So he helped me finish taping up the carton and took off ...with everybody happy. I suppose the service could be improved if the driver arrived with a cuppa and a few bickies. (Parcel arrived at my daughter's - about 1/3 way around the world - after 2 business days at about 1/3rd the cost of ParcelForce - AND - I didn't have to do an hour's round trip and queue in the %$!!&? post office.) Now then ... about those bickies ...”

Helpful Report

Posted 11 years ago

“Sent a package to Italy via Interparcel as I needed to be totally sure when it had been delivered. The cheapest option the site gave me was by UPS which I regard as an excellent and reliable service. Overall it cost me about ?5-6 more than by Royal Mail International Signed For, but it was fully trackable, it got there in 3 days, and I got a text when it was signed for as well. The Interparcel site was easy, and the documents printed out with no grief. I will certainly be using this service in future to send anything overseas when I need more delivery certainty than Royal Mail offers.”

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Posted 11 years ago

“There is some times a difficulty in finding the right courier, not now, just use Interparcel and find the best senerio for your needs”

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Posted 11 years ago

“Parcel picked up and delivered exactly as requested”

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Posted 11 years ago

“I'm happy with the service and would use again, and I would also recommend to a friend”

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Posted 11 years ago

“Great, easy and it worked, cheaper than postoffice.”

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Posted 11 years ago

“I decide to sell old DVD's and books. I was shocked at prices Royal Mail wanted for a medium parcel. It was so over the top i decide to look for alternative. Decided on Hermes as had good record with them as receiving customer. Easy to use site and at shop. Tracking showed parcel progress and delivered in under 72 hours which was a bonus. I have already recommend to friends and family and will use again.”

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Posted 11 years ago

“Great Service. Only problems are if you need to contact TNT.. You have to call interparcel rather than direct to TNT. Still a great service though!!”

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Posted 11 years ago

“Everything is gone perfect. Good team of professionists. Great job”

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Posted 11 years ago

“easy to book online had my text to say parcel was on way, picked up and dropped off without any hassle, many thanks again from one happy customer Debbie”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews