Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used Interparcel before, found them on the Web. I needed a parcel collecting and delivered on a next day basis and could not fault the service.”

Helpful Report

Posted 11 years ago

“On time and did what they promised”

Helpful Report

Posted 11 years ago

“Arranging everything online, and having multiple options of collection, drop off to local store or depot, and delivery or collection, caters for all needs. I can thoroughly recommend them for any type of parcel, etc and will certainly be using them again myself in future. Thank you”

Helpful Report

Posted 11 years ago

“Interparcel were quick, great value and delivered prior to the expected deadline. Would easily recommend this company.”

Helpful Report

Posted 11 years ago

“My parcel was picked up at the time I asked for and was delivered on time and undamaged. This was important as the parcel contained a fairly delicate item.”

Helpful Report

Posted 11 years ago

“Used Interparcel a number of times and they are a great way of easily seeing the delivery options and prices from a number of carriers and then easily placing order and tracking to delivery.”

Helpful Report

Posted 11 years ago

“Have used this company several times to send parcels overseas. They are ALOT cheaper than going via DHL, TNT, UPS etc direct. Would recommend to anyone.”

Helpful Report

Posted 11 years ago

“Interparcel gives,no hassle, instant quotes and takes you through booking and paying in easy stages.”

Helpful Report

Posted 11 years ago

“its always a pleasure to use interparcel, the web site is easy and always a fast collection and on time delivery would recomend to anyone”

Helpful Report

Posted 11 years ago

“If ever your gonna send a parcel, you want to try Interparcel, it was really easy to send a parcel today, and it was cheaper than the other competitors.”

Helpful Report

Posted 11 years ago

“Used Interparcel several times, always good price and easy to book”

Helpful Report

Posted 11 years ago

“The process of finding depots, a price quote, instructions and delivery /collection labels all very simple online.”

Helpful Report

Posted 11 years ago

“It was trouble free booking collection on line. I think the time for collection was 8.00am to 6.00 pm, parcel was actually collected by a very kind gentleman at about 12.35 pm. Didn't have to wait in all day. The only issue I have is that when I asked for a receipt, the gentleman who collected said " No Receipt " I just had to sign his clipboard collection sheet. I find that is not a good system, because I have no proof that my parcel has been collected.”

Helpful Report

Posted 11 years ago

“Such an easy transaction from start to finish giving such a variety of couriers and services.”

Helpful Report

Posted 11 years ago

“Such an easy website to navigate. No problems as of yet. I'll continue to use whilst selling on eBay”

Helpful Report

Posted 11 years ago

“Organized and on time!”

Helpful Report

Posted 11 years ago

“Our first time using a courier service - it was so easy, much cheaper than I thought it would be, instructions were clear and precise, even the labels were provided ! our parcel was collected exactly as they said it would be. An all round good experience - we shall definitely be using them again.”

Helpful Report

Posted 11 years ago

“Very happy with Interparcel service will def use them again”

Helpful Report

Posted 11 years ago

“I always select Interparcel UK Standard which is a next-day tracked and signed-for service operated by UPS at a good price. I've never had a problem the few times I've used them over the years. My last parcel over a metre in length was delivered from Bedfordshire to Scotland next day for ?10. Nothing else could match that in my opinion.”

Helpful Report

Posted 11 years ago

“From my initial telephone booking everything went smoothly. No hanging around waiting for the courier to arrived and when he did was most pleasant. The next day I received a text message informing me that my parcel had arrived at it's destination - and all at a good price. Thank you would use your sevice again.”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews