Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy to use booking service and quick and easy collection.”

Helpful Report

Posted 12 years ago

“Interparcel website easy to use & allowed parcel to be easily tracked. Dropped off parcel at local depot of Parcelforce mid-morning of day 1 having purchased a 48-hour delivery option to customer in N England. The goods were safely delivered the next morning. Very competitive prices c/w some competitors. For a very small additional fee bought the option of SMS message to advise delivery. Would use again”

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Posted 12 years ago

“Can't ask for anymore excellent service would highly recommend........”

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Posted 12 years ago

“Great value. collected too within an hour.”

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Posted 12 years ago

“An affordable service and very easy to use. Collection is straighforward, and basic insurance level of ?50 is far superior to Royal Mail (?20)”

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Posted 12 years ago

“Simple ordering on line. Efficient pick up and delivery.”

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Posted 12 years ago

“Booking in is simple, collection is easy. Delivery is trackable and prompt. What else can I say - all in all and wonderful service.”

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Posted 12 years ago

“Perfect for sending anything, anywhere, booking is easy, and the pick up[ happened as they said it would. Would really recommend it, no more walking down to the PO in the rain!”

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Posted 12 years ago

“We regularly use Interparcel for next day deliveries. Very easy to use web site for booking collections. No special stationary required. You get a choice of carriers to use, if you have missed the last collection time for your preferred carrier, there is often another carrier that can do a later collection. No monthly fee. Only pay for the collection/deliveries made. We have not had any issues with collections, deliveries or billing. We will continue to use this service and would recommend to anyone and particularly low volume users.”

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Posted 12 years ago

“I use Interparcel as I find it a quick and efficient service with an easy to use web site. Again, this morning, my package for Canada was uplifted at the time they said it would be and I know that it will be delivered on time too. Hope to continue to use you for some time to come.”

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Posted 12 years ago

“The packages were picked up on time and then were delivered quicker than I have expected. Thank you!”

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Posted 12 years ago

“I've been using Interparcel to ship things for years and years now and I've never had an issue with them. Always booked my parcels through interparcel and even recommend them to others who need to send parcels. There are others who provide cheaper quotes, but I don't bother since I know I've always had good experiences right here.”

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Posted 12 years ago

“Easy pick up, delivers the goods without fuss. Just like a Ferryhill lass on a friday night.”

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Posted 12 years ago

“Excellent service and very cheap , I would like recommend people around me to use this service.”

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Posted 12 years ago

“1st time I have used this service, but certainly won't be the last, 5* all round”

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Posted 12 years ago

“looked at several courier sites and this one was the easiest to book on line, very good value for money and parcel arrived when it said it would. I was able to track the progress of the parcel from start to finish. Really pleased with the service and I would recommend this site to any of my friends.”

Helpful Report

Posted 12 years ago

“Many years ago as I had to send an item to Scotland, I was recommended to use Interparcel. To organize the shipment was the easiest thing to do, following the instructions on internet, then when the van came to collect, the driver even showed us where we should stick the labels, and he actually did it himself! Next shipment was to the States, and we had the same service, no waiting for hours for the parcel to be collected as it was arranged on the day and hour. Again the driver helped us with the labels, charming and very efficient. For all the years I have used Interparcel it has never failed me. Interparcel personnel is great. As far as the shipments are concerned, they have always arrived well in time if not earlier. Terrific service!”

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Posted 12 years ago

“Couldn't be easier! Pack your parcel, weigh it and measure it, fill in all the delivery/collection details on line and wait for their reply regarding collection. Check the tracking number given for progress/delivery confirmation -Easy!!”

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Posted 12 years ago

“Tracking facility is great and whenever they give me the cheapest price I use them..which is 90% of the time for heavier parcels.”

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Posted 12 years ago

“Brilliant pick up when they said delivered less than 24hr later and kept me informed all of the time what more could you want.”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews