Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ok easy to use & parcel turned up”

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Posted 56 years ago

“Easy to arrange colkection.Live system available 24 hrs”

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Posted 56 years ago

“Arranged for parcel pick up before 8am collected at 12.30 same day would use again and would recommend Good website No problems”

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Posted 56 years ago

“I've used this service for a few years now and with one or two exceptions when the parcel wasn't uplifted when it should have been, the service has been excellent. My last parcel to the USA was collected late on Thursday afternoon and was delivered to Indiana the following Monday at lunch time, you can't beat that.”

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Posted 56 years ago

“a bit disapointed collection time was between 9am and 1pm, you phoned an told me it would be collected between 1pm and 6pm i had to cancel my other appointments”

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Posted 56 years ago

“The site was very easy to access and it was easy to do everything”

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Posted 56 years ago

“Great punctual service at a price that beats competitors”

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Posted 56 years ago

“I've used Interparcel for eight years now and I've found the service to be very efficient with good communications in the event of any problems. Highly recommended. Martino Catalano - sculptor”

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Posted 56 years ago

“I had a few problems and these were sorted out quickly by online help desk. Thanks”

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Posted 56 years ago

“All was easy and went well. My problem was as I sold this parcel on EBay I did not have the buyers phone number. I had to wait a day for him to respond with it.”

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Posted 56 years ago

“After weighing and measuring my item to be delivered, I paid online , received the shipping labels etc , took the parcel to my local Asda,handed it in , they scanned it and gave me a receipt and tracking number - job done ( Simples ) It was delivered next day , I got a txt confirming delivery . So all in all a great service ,and would definately use the company again .”

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Posted 56 years ago

“I have been using Interparcel for many years and have never been disappointed. They have a website that's easy to use and they offer services clearly and competitively. It couldn't be better or easier. There is not much more to say, as I will continue using them to have an easy life and save money at the same time.”

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Posted 56 years ago

“the best parcel courier I have used by far”

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Posted 56 years ago

“Easy quick and very good prices”

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Posted 56 years ago

“Found this website through a general search and was very impressed with the ease of the ordering process and the flexibility in being able to drop off my parcel at a collection point or have it directly picked up all for a lot less than the Post office is charging. The text service was a bonus as I didn?t even have to remember to check any tracking service. Overall exactly what you need from a delivery service, totally hassle free.”

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Posted 56 years ago

“You get full tracking numbers and you are even notified when delivery is attempted. great service!”

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Posted 56 years ago

“I would recommend this company and method of sending parcels as very efficient, reliable and trustworthy and very good value. Also very easy to book.”

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Posted 56 years ago

“Otherwise plain sailing”

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Posted 56 years ago

“Staff were very helpful and even helped in completing the order on the phone. I was plesaed to find them. Nothing was a problem to those ladies. That is what you need these days.”

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Posted 56 years ago

“Never had a problem”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews