Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to sort out, all the labels and other required sheets are all done for you. Just print out sign and await for the driver to arrive.”

Helpful Report

Posted 11 years ago

“I was sick of dragging large and heavy boxes to the post office and the costs were often eye watering. Finally a box was refused as TOO BIG so I had to make the effort to find another way...just as well..... Much to my delight I worked out I could just book the same services through interparcel.com and the items are collected from my door on exactly the same service I would have booked directly at a higher price. Simple 'Economy of scale' is what I guess is going on here, the more of us that channel our business through the one 'administrator' the larger the discounts. All the paperwork is emailed, its easy to track and I get telephone or email support if needed. So far my customers tend to get their items faster and everyone is happy.”

Helpful Report

Posted 11 years ago

“I have used interparcell for many years it is a very simple way to organise parcel deliveries and highly competitive prices.”

Helpful Report

Posted 11 years ago

“I've been using Interparcel for three years and can describe the service in just one word 'Brilliant'.”

Helpful Report

Posted 11 years ago

“I just made an online booking with Interparcel. Soon as I packaged up the parcel, they were here to collect it and I was so impressed with the prompt and friendly customer service. They were on time, and basically, I can go out and attend to other business matters without having to hang around. This is how it should be done! Thanks Interparcel, please keep this high level of service up! Mr. Chahal Ace Media.”

Helpful Report

Posted 11 years ago

“I didn't get my order correct online but a quick phone call sorted it all out extremely quickly and efficiently. Very helpful staff.”

Helpful Report

Posted 11 years ago

“Five stars for a top rate company. Fast, efficient, hastle free and much cheaper and more reliable than Royal Mail.”

Helpful Report

Posted 11 years ago

“Good customer service. If there is any complaint, they handled very well & make me feel like still want to use them!”

Helpful Report

Posted 11 years ago

“Simple to use online quotation offering a range of services/prices. Equally simple online booking form and printable address labels. Collection well within 24 hours. Arranging inter-Europe carriage couldn't be easier!”

Helpful Report

Posted 11 years ago

“Interparcel are always the first place i go to when sending a parcel, they are the most competitive for the regular parcels i send through ups, its very rare that i use anyone else although i had to recently as for some reason interparcel dont offer a service to russia (yet the couriers they use do), in the years i have been using interparcel the service has always been excellent, any time i have had to contact them i have always found the staff helpful, had a speedy response and resolution to any problems”

Helpful Report

Posted 11 years ago

“We have used Interparcel for a good many years now. They have always provided an excellent service”

Helpful Report

Posted 11 years ago

“Package collected and delivered as requested. Very efficient service”

Helpful Report

Posted 11 years ago

“would use theses always fast and quick delivery”

Helpful Report

Posted 11 years ago

“no problems with this company”

Helpful Report

Posted 11 years ago

“fast and cheap thank you for your service”

Helpful Report

Posted 11 years ago

“Just started selling on eBay and have used these guys seven times in the past week, its great , they offer me lots of different services from dropping off at my local Spar shop to collecting from my home, I have been using the drop off service which means I don't have to wait for a driver to call and they get a signature at the other end, the goods are insured up to 50 pounds. So far all goods have been delivered on time and intact.”

Helpful Report

Posted 11 years ago

“I couldn't believe how easy it was to send a parcel from myself to someone else via UPS store to store, it was quick, easy, efficient and arrived within 2 days - amazing, and most of all I couldn't believe the value for money it represented..... I most certainly will be using this again and you should all give it a try you'll be amazed like me.”

Helpful Report

Posted 11 years ago

“I have used used this courier service for a number of years without any problems”

Helpful Report

Posted 11 years ago

“We've been using Interparcel for all our courier shipping for more than 7 years now and they have always been very reliable. The best with them is that they show you all the options with different services and prices, so we can pick and chose what fits best each particular shipment.”

Helpful Report

Posted 11 years ago

“Easy to understand instructions and payment facility”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews