Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website provides me with various options of getting my parcel to where it needs to be. It is quick and easy to use.”

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Posted 56 years ago

“I have used Interparcel many times; very reliable and competitive cos.”

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Posted 56 years ago

“I have tried a few courier companies in the past. The choice given by Interparcel would cover most peoples / companies needs.”

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Posted 56 years ago

“this is the first time I have used this service,i would highly recommend company to everyone fast pick and drop off at the address I sent it to so well done”

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Posted 56 years ago

“Can't be simpler, you should try them out”

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Posted 56 years ago

“I would reccomend this servie to other small business's it is quick and easy to use, if you have any problems, you can actually talk to a real person on the phone.”

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Posted 56 years ago

“We have used this company before and they have always delivered within their specified time, and they are cheaper than Parcel Force. you won't regret using this company!”

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Posted 56 years ago

“I'm only an occasional, personal user - but every package has arrived at its destination safely and faster than we expect. Not only that, the couriers always combine a smiling charm with real efficiency.”

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Posted 56 years ago

“I've been using Interparcel for many years and they've been great at providing good value delivery services and choice of carrier / delivery times. Totally recommend.”

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Posted 56 years ago

“Collection fine, but of coarse they haven't delivered the goods yet.”

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Posted 56 years ago

“Have used this company for several years , never had a package go missing.”

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Posted 56 years ago

“Easy web site to navigate, well set out”

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Posted 56 years ago

“The service is easy to use and is very competitive. Pick up times are always on time and delivery super quick”

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Posted 56 years ago

“quick & economical”

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Posted 56 years ago

“All you need are the dimensions of the parcel, the weight rounded up to the next Kg and a few details. Make sure you have the recipient's 'phone number or you won't be able to proceed. It's really great to be able to log the parcel any time of the evening and have the it picked up the next working day. I often use this service instead of Royal Mail, for abroad too, as it is generally cheaper!”

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Posted 56 years ago

“No problems so far.”

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Posted 56 years ago

“Booked courier online at 11.15am, goods collected by TNT at 3.30pm from home (Midlands) and received a text message of goods delivered around 10.45am next day! Very pleased having previously experienced very poor quality service from 'other' parcel delivery companies who never even turned up to collect. Although, I could of got it a few pence cheaper, you pay for what you get - it was over 10Kgs. Will be using this service in future :--)).”

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Posted 56 years ago

“Give you choice of couriers, great prices, quick delivery. Could not ask for more. Great service. Would recommend to all of my friends anytime.”

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Posted 56 years ago

“Despite the explosion in Internet shopping some UK companies are reluctant or refuse to deliver outside the UK. I organise deliveries for my self from companies in Britain to my home and formerly business in France. The idea of using up free space in trucks coming over to France anyway makes so much sense and one reaps the benefits of the a choice of the most economic carrier if there is no hurry and express if urgent. The web site is easy to use and the labels and dispatch notes are perfect for the companies sending the goods. I have recommended this service to other people living both in France and Spain and companies thinking of exporting from the UK. In the mean time if I am quoted more than ?22 for delivery by a company I always check to see if the volumetric and weight parameters will deliver a cheaper delivery using Interparcel. Finally the companies I have bought goods from find that by me organising the delivery through Interparcel they have less hassle and work.”

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Posted 56 years ago

“tried to collect parcel four times and failed.gave them contact no - directions how to find it. told them to ring seller to get directions they didnt bother. i rate them o out of ten. would not use ever again. they are rubbish.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews