Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“used this company as they were 50% cheaper than the post office and collected from the house with a very friendly driver. thank you”

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Posted 56 years ago

“Quote for delivery was good, online booking very straight forward. As long as delivery is completed without any problems, I will definitely use Interparcel again”

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Posted 56 years ago

“Always the perfect delivery company”

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Posted 56 years ago

“Great service easy to use website, with interparcel they give you options of different couriers and all services avaliable ,never had any problems with them”

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Posted 56 years ago

“I would recommend you use them whenever sending a parcel anywhere”

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Posted 56 years ago

“great service”

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Posted 56 years ago

“Sending a parcel back to suppliers. Didn't know who to use. Went online found this company. Great prices great service.”

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Posted 56 years ago

“Good, Will use this method again, Driver was so quick at getting here - I'd not managed to pack it in time for him. He had to come back the day after. That was down to my organisation more than anything..... Should have packed it before booking. Excelland Service though!”

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Posted 56 years ago

“No problems, excellent service.”

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Posted 56 years ago

“Website very easy to navigate. Good selection of options at a reasonable price. Thoroughly recommend”

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Posted 56 years ago

“Reliable and good service”

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Posted 56 years ago

“Using Interparcel is easy peasy lemon squeezy, get a quote on line book it and they turn up the next day! Couldn't be any easier! Would certainly recommend to a friend.”

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Posted 56 years ago

“easy to use ,very reasonable , good service”

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Posted 56 years ago

“I have never used a courier before but the Post Office will not take fishing rods. Filled the forms in on line 1.30pm collected 3.15pm and emails saying they had arrived 10.am. what more could you want. I will be using couriers in the future as they are so effecient”

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Posted 56 years ago

“I've used their standard service half a dozen times and it's very easy. Pick up and delivery have always been within the window expected.”

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Posted 56 years ago

“Easily dealt with although it would be better if the collection time could be selected to either am or pm. This would save having to stay in all day waiting for collection”

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Posted 56 years ago

“not the cheapest around ,but simple to use many companies to choose from ,always had good service even when there was a problem with a damaged parcel it was resolved quickly ,also the fact you can get hold of them via phone or email helps as many are email only and you never hear back when problems arise ,would have problem in recommending and have done”

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Posted 56 years ago

“very impressed with booking on line very quick .”

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Posted 56 years ago

“Lovely job 5 ******************”

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Posted 56 years ago

“The job was done efficiently, on time and without stress. The collection came within a couple of hours of my booking it and was dellivered on the dot, as promised. The system of sending a text message on delivery is inspired. Great for reassurance.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,939 reviews