Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Definitely recommend this service as it's easy to book, use and pay for. The tracking was excellent - could check out where the parcels were every step of the way, and they arrived at their destination on time and in one piece. Better value than the post office and more places to take the parcels for collection - no queues!”

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Posted 56 years ago

“I had tried two other companies but both required registration with activation e mails that either came 24 hours later or not at all. Neither were much use for organising a next day collection. Interparcels site was simplicity itself, the collection and delivery were as promised and communication was excellent.”

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Posted 56 years ago

“My framed picture was collected and scanned and I was able to check it every step of the way until it was delivered the following day. Wouldn't hesitate to recommend it.”

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Posted 56 years ago

“Quick and efficient”

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Posted 56 years ago

“The website is easy to use and the service right up until the parcel was delivered was great. The tracking feature is also useful. Only possible improvement would be the person who collects the parcel could actually provide the postage labels which would negate the requirement for a printer. As a customer I would not mind paying more for this as an added extra.”

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Posted 56 years ago

“Very well organised and efficient service. Would use again.”

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Posted 56 years ago

“Easy to set up on the internet. Collection very quick. Delivered as stated. Very efficient.”

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Posted 56 years ago

“All as advertised. Good hassle free service.”

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Posted 56 years ago

“I had a 20 kg parcel and it had to go to Sunderland every other firm wanted far to much but they collected from me and delivered with insurance for only under ?13 brilliant”

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Posted 56 years ago

“I have been using interparcel for a long time and had never any problem. My all parcel delivered within 1 day. Very happy with sevice and very competitive prices. Would recommend to home and business users :)”

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Posted 56 years ago

“Best prices with courier quotations in a few seconds”

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Posted 56 years ago

“As above. Will now endeavour to open an account with you as really impressed.”

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Posted 56 years ago

“We very impressed they did not charge more for living in the highlands of scotland - the parcel was picked up on a friday and was in bristol by the tuesday.”

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Posted 56 years ago

“Easy to manage transaction, They picked up a remote package for me and delivered it to me at 9am next morning. I am impressed with the service and will use again..”

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Posted 56 years ago

“Simple to use although don't agree with all extra charges for using paypal etc, but will use these again as very simple to work with.”

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Posted 56 years ago

“many delivery options many good prices choose what i wanted dropped off when i wanted customer collected when he wanted ,easy ,how life should be ,keep it up ,Thanks”

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Posted 56 years ago

“Fully recommended service.”

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Posted 56 years ago

“From booking my parcel collection to paying with ease to having it delivered onetime, what else could you want ?”

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Posted 56 years ago

“The company customer services are very helpful I made a mistake the other month I was sending 2 parcels and I got them mixed up I did an online chat with them and they sorted it all out for me. The prices are very competitive and they are the only company I could find that would deliver 180cm length items as I have been selling a lot of fishing items. I would recommend them to any body.”

Helpful Report

Posted 56 years ago

“An excellent provider of courier services. A great range of options offered both for the UK and Europe. Pricing is good and makes Royal Mail look overpriced and inflexible. When a problem arises Interparcel are quick and efficient to provide a solution. Would not hesitate to recommend to anyone.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews