Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept me well informed of tracking details. Delivery driver was polite and pleasant.”

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Posted 8 years ago

“Been dealing with them for many years, always found them very efficient and when the need arises there is always a polite and helpful person to speak to at their call center.”

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Posted 8 years ago

“Always trying to solve issues in delivery (a complex and demanding industry). Any issues were switfly dealt with and a resolution found. Keep up the continued high quality of service!”

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Posted 8 years ago

“A hassle free service and they do what they say they will do when they say they will”

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Posted 8 years ago

“Clear website, easy booking, quite broad comparison of courier prices.”

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Posted 8 years ago

“Great service & quick help from KATE HALL :-) here!!”

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Posted 8 years ago

“Value for money”

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Posted 8 years ago

“So speedy and efficient. That is all that is required and it was. Thank you.”

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Posted 8 years ago

“Quick delivery, good rates but more importantly excellent customer services Somehow i paid for my last order 3 times Contacted customer services and Sam their representative quickly refunded my money Thanks a lot Sam”

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Posted 8 years ago

“Very fast and helpful personal service. Thank you Nicole.”

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Posted 8 years ago

“Collected on time.”

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Posted 8 years ago

“Always good service,if any problem always solved quickly.Thanks”

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Posted 8 years ago

“Good communication, collected and delivered at times and dates set out as I booked the job. For the price it was very reasonable. I would not hesitate to use this service again.”

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Posted 8 years ago

“Notified by email of the anticipated delivery dates as per the anticipated advertised schedule. The delivery arrived within the schedule”

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Posted 8 years ago

“Used them for years and they always get the service I need”

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Posted 8 years ago

“Easy to use site and great prices,I love it!”

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Posted 8 years ago

“You get a variety of choices of courier collectors who's prices are cost effected”

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Posted 8 years ago

“Very easy to use”

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Posted 8 years ago

“Good service, very efficient and well priced.”

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Posted 8 years ago

“I was kept informed on progress, delivery was on time & the item was undamaged”

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Posted 8 years ago

Interparcel is rated 4.5 based on 9,923 reviews