Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No hassle, the parcel arrived before lunch time after previous day order.”

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Posted 8 years ago

“Booked Parcelforce delivery and dropped off at depot Wednesday pm, arrived at UK destination Thursday am. Wow!! Satisfied customer”

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Posted 8 years ago

“Service is easy to use and effective. Have been using inter parcel for years and will continue if the service stays the same :)”

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Posted 8 years ago

“Excelent service”

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Posted 8 years ago

“I have posted two parcels this week, I find Interparcel straightforward and like the choice of courier options available, which may fit in with specific delivery or collection timing and also the available price options. I had two on-line chat sessions with Nicole Rowland within Customer Services and found her to be very efficient and a friendly approach. Well done to her and Interparcel.”

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Posted 8 years ago

“Straight forward service and affordable.”

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Posted 8 years ago

“Really good”

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Posted 8 years ago

“Prompt and efficient”

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Posted 8 years ago

“Arriving in time”

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Posted 8 years ago

“Very efficient on collection and delivery. Couldn't fault it”

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Posted 8 years ago

“Delivery times as advertised.”

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Posted 8 years ago

“it was good value and easy to use”

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Posted 8 years ago

“Easy, convenient service. Quick delivery. Very cost effective.”

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Posted 8 years ago

“Had no problems with the service at all in fact the service was fantastic,would use them again and recommend them to everyone.”

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Posted 8 years ago

“Great service prompt delivery good price”

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Posted 8 years ago

“Well designed, easy to use website. Provides documents, shipping labels and address labels. Very competetive prices. *Suggestion* When booking a drop off point, website should automatically take you to the closest to your collection address. This would save putting the postcode in again.”

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Posted 8 years ago

“Easy to use and good price”

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Posted 8 years ago

“Easy to use booking system, good selection of services, best prices. Is the only delivery service i use these days”

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Posted 8 years ago

“The service as usual was very good and Abbie Ancell from customer services even contacted us to say the parcel had been delivered :-)”

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Posted 8 years ago

“Interparcel collected my parcel as arranged & it was delivered as proposed to China at a reasonable cost.”

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Posted 8 years ago

Interparcel is rated 4.5 based on 9,923 reviews