Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and efficient with a choice of courier! Best value around!”

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Posted 7 years ago

“Parcel was picked up on time and delivered soon after.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Easy to go on line and order and have had not problems with our parcels collected”

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Posted 7 years ago

“I have sent a number of parcels via Interparcel and most have no problem. What pleased me was that in the few that had issues they quickly resolve for me with the courier I booked.”

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Posted 7 years ago

“I have sent a number of parcels booked through Interparcel and most have been collected as arranged. What I have particularly liked is that on the few occasions something has gone wrong Interparcel have quickly resolved.”

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Posted 7 years ago

“efficient, went without a hitch”

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Posted 7 years ago

“Easy to use, reliable, good price comparison between services.”

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Posted 7 years ago

“package received when expected.”

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Posted 7 years ago

“it was easy to book.. .my parcel was sent to Germany and i was highly delighted how quick it got there. also it was good value . will use interparcel every time . would highly recommend them.”

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Posted 7 years ago

“I recently had to cancel an order at very short notice. Ms Abbie Ancell of Interparcel dealt with this issue very efficiently and promptly and I received a full refund. I have no hesitation in awarding Interparcel (and Ms Ancell) five stars.”

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Posted 7 years ago

“Easy and convenient to use.”

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Posted 7 years ago

“Really easy to use and if you do have any queries the online chat box is wonderful”

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Posted 7 years ago

“easy to use site, great prices, delivery quick”

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Posted 7 years ago

“Fast and punctual”

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Posted 7 years ago

“Never had any problems yet, with shipping parcels abroad.”

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Posted 7 years ago

“Sent musical keyboard to Spain with UPS and paid for additional insurance. Parcel arrived in perfect order undamaged and on time. What more can one ask for? UPS is possibly the best delivery company. Thanks for a job well done Interparcel”

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Posted 7 years ago

“Easy to arrange collection and subsequent delivery of a smallish parcel from home to destination. Saved the cost of a trip to town. Post Office.”

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Posted 7 years ago

“Efficient,prompt and easy to use,tracking options very good,will definitely use again”

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Posted 7 years ago

Interparcel is rated 4.5 based on 9,923 reviews