Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy to find an Interparcel agent at my local paper shop. It was very easy and straightforward to go online to pay and print off the label for my parcel at home. I took it to my local shop at 12 noon and less than 24 hours later it was delivered safely to its destination over 350 miles away. An excellent service!”

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Posted 8 years ago

“Simple booking system competive price”

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Posted 8 years ago

“i wanted to post a packet to austria, i created the order but no longer needed to send it, i spoke to nicole on their website and she instantly refunded me, top customer service! will use again!”

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Posted 8 years ago

“Very easy and efficient with a choice of courier! Best value around!”

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Posted 8 years ago

“Parcel was picked up on time and delivered soon after.”

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Posted 8 years ago

“excellent service”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Easy to go on line and order and have had not problems with our parcels collected”

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Posted 8 years ago

“I have sent a number of parcels via Interparcel and most have no problem. What pleased me was that in the few that had issues they quickly resolve for me with the courier I booked.”

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Posted 8 years ago

“I have sent a number of parcels booked through Interparcel and most have been collected as arranged. What I have particularly liked is that on the few occasions something has gone wrong Interparcel have quickly resolved.”

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Posted 8 years ago

“efficient, went without a hitch”

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Posted 8 years ago

“Easy to use, reliable, good price comparison between services.”

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Posted 8 years ago

“package received when expected.”

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Posted 8 years ago

“it was easy to book.. .my parcel was sent to Germany and i was highly delighted how quick it got there. also it was good value . will use interparcel every time . would highly recommend them.”

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Posted 8 years ago

“I recently had to cancel an order at very short notice. Ms Abbie Ancell of Interparcel dealt with this issue very efficiently and promptly and I received a full refund. I have no hesitation in awarding Interparcel (and Ms Ancell) five stars.”

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Posted 8 years ago

“Easy and convenient to use.”

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Posted 8 years ago

“Really easy to use and if you do have any queries the online chat box is wonderful”

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Posted 8 years ago

“easy to use site, great prices, delivery quick”

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Posted 8 years ago

“Fast and punctual”

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Posted 8 years ago

“Never had any problems yet, with shipping parcels abroad.”

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Posted 8 years ago

Interparcel is rated 4.5 based on 9,936 reviews