Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Interparcel for eight years now and I've found the service to be very efficient with good communications in the event of any problems. Highly recommended. Martino Catalano - sculptor”

Helpful Report

Posted 56 years ago

“I had a few problems and these were sorted out quickly by online help desk. Thanks”

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Posted 56 years ago

“After weighing and measuring my item to be delivered, I paid online , received the shipping labels etc , took the parcel to my local Asda,handed it in , they scanned it and gave me a receipt and tracking number - job done ( Simples ) It was delivered next day , I got a txt confirming delivery . So all in all a great service ,and would definately use the company again .”

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Posted 56 years ago

“I have been using Interparcel for many years and have never been disappointed. They have a website that's easy to use and they offer services clearly and competitively. It couldn't be better or easier. There is not much more to say, as I will continue using them to have an easy life and save money at the same time.”

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Posted 56 years ago

“the best parcel courier I have used by far”

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Posted 56 years ago

“Easy quick and very good prices”

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Posted 56 years ago

“Found this website through a general search and was very impressed with the ease of the ordering process and the flexibility in being able to drop off my parcel at a collection point or have it directly picked up all for a lot less than the Post office is charging. The text service was a bonus as I didn?t even have to remember to check any tracking service. Overall exactly what you need from a delivery service, totally hassle free.”

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Posted 56 years ago

“You get full tracking numbers and you are even notified when delivery is attempted. great service!”

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Posted 56 years ago

“I would recommend this company and method of sending parcels as very efficient, reliable and trustworthy and very good value. Also very easy to book.”

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Posted 56 years ago

“Staff were very helpful and even helped in completing the order on the phone. I was plesaed to find them. Nothing was a problem to those ladies. That is what you need these days.”

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Posted 56 years ago

“Never had a problem”

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Posted 56 years ago

“I found interparcel great for finding the cheapest and easiest way to post parcels hassle free and straight forward . I will use them again”

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Posted 56 years ago

“used interparcel a few times and never had any problems with them, a very good company.”

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Posted 56 years ago

“I had no problem with. Iteam has arrived on time.”

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Posted 56 years ago

“Arranging for my parcel to be picked up and delivered was very easy to do on the web site. Parcel picked up 40 minutes after I finished on the site and with the tracking I could see the parcels progress all the way to Austria. I paid a little extra to have a text when the parcel had been signed for which worked perfectly and gave me a sense of relief knowing that it had arrived safely. I would recommend this service without hesitation.”

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Posted 56 years ago

“Great site easy to work with. Good support from call centre.”

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Posted 56 years ago

“So simple, cost effective and time efficient. We use Interparcel all the time for both professional and personal deliveries. The drop off service is excellent value and so convenient too, Interparcel really does offer a a very competitive service.”

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Posted 56 years ago

“Quick easy service, great value for money.”

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Posted 56 years ago

“EASY TO USE, CAN EASILY CONTACT CUSTOMER SERVICE TO RESOLVE A PROBLEM. QUICK DELIVERY, HIGHLY RECOMMENDED”

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Posted 56 years ago

“I emailed at 12noon and payed ,TNT picked up at 2-20 same day on next day del . Perfect service thanks .”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews