Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brilliant did everything they said they would”

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Posted 56 years ago

“Could not believe the parcel was collected within an hour, well done Interparcel, hope delivery is just as good”

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Posted 56 years ago

“A very easy to use website, which is also very efficient!”

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Posted 56 years ago

“Needed docs sent to one of the most inhospitable unfriendly place in the world...expecting failure.... got a great price and RESULT!!!! on time!!”

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Posted 56 years ago

“Very quick and easy to use. Shows all the prices allowing you to make your own choices.”

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Posted 56 years ago

“I have held an account with Interparcel for several years and although I have frequently tried other companies offering similar services I have always returned to Interparcel as their service has always been faultless. On the rare occasions I've had issues with couriers Interparcel customer services have always resolved the problem quickly and efficiently. I don't usually write reviews and I seldom offer praise in this sector of business as I usually find the level of service substandard. However, on this occasion I am complied to offer praise where it is due and wholeheartedly recommend them and congratulate them for delivery an excellent service, which unfortunately is a true rarity these days.”

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Posted 56 years ago

“Fantastic service, brilliant staff”

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Posted 56 years ago

“I always use Interparcel for my larger parcels as they are waay cheaper than Royal Mail. I was pleased to find I could even order for same-day collection for delivery tomoro. They are always polite and helpful, and have never yet failed to collect/deliver when they said they would. You can even get a text (for 20p + vat extra) to advise you when your parcel has been delivered. One thing I'm glad to say is they don't seem to use YODEL which is the worst courier on the planet.”

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Posted 56 years ago

“i would recommended this service to anybody, resonable price and very quick service.”

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Posted 56 years ago

“Easy service to use.”

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Posted 56 years ago

“Well laid out website, easy to use and navigate, many dispatch options available, pricing looks competitive - all round, a good job; recommended.”

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Posted 56 years ago

“I would definately use this service again due to my experience with other courier sevices .the pickup was immediate with no problems to report. very pleased to say the least Thankyou”

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Posted 56 years ago

“EXCELLENT SERVICE!”

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Posted 56 years ago

“HAVENT USED INTERPARCEL BEFORE - HAVE JUST MADE A BOOKING - ALL VERY EASY. LETS HOPE DELIVERY IS AS STRAIGHTFORWARD !”

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Posted 56 years ago

“I have been using Interparcel for some years now for dispatching antique, restored, or refurbished clocks, computers, tools and similar, to UK and abroad. I have always been pleased and impressed with both quality of service and price.”

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Posted 56 years ago

“I have been using Interparcel for a few years now. I like the simplicity of booking and pre-paying on line and the service overall has been very good. On the rare occasion a problem has arisen, the staff have been very helpful and sorted things out swiftly. I would have no hesitation in recommending them.”

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Posted 56 years ago

“Couldn't be happier with service. Filled in easy form at 12.15 and parcel was picked up at 1.45 and we can be sure it will be delivered by 6pm tomorrow. Very satisfied customer thank you.”

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Posted 56 years ago

“wow, booked a collection at 1.50pm, was collected by 2.30pm. very impressive.”

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Posted 56 years ago

“Thanks very much for your kindness and patience helping me complete my online order for next day delivery, it was much appreciated!”

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Posted 56 years ago

“great service from start to finish”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews