Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Collected same day and delivered with two working days to an overseas address, haven't had such good service domestically!”

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Posted 56 years ago

“The interparcel.com website allows multiple price comparisons. Very quick and simple to use. Recommended if you are a busy online seller!”

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Posted 56 years ago

“We send a lot of parcels all around the world, and we've never been let down by Interparcel. The website is easy to use - very simple layout and very quick to book in parcels and make the payment. Would (and have) recommend it to everyone!”

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Posted 56 years ago

“I was worried that I could not get a parcel of Easter gifts to my family on time before they went away for the weekend. I decided to use this service because they would pick my parcel up the same day as I booked and deliver out of town the very next day. It was quick and simple to use the on-line booking, all went smoothly and I'd use them anytime.”

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Posted 56 years ago

“I have used Interparcel several times now and have had excellent service every time. The one time I had an issue it was sorted quickly and easily. I will continue to use Interparcel and highly recommend their service.”

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Posted 56 years ago

“Customer in Asia questioned delivery as could not track further than incoming gateway. Rang interparcel and delivered arranged within 48 hours. Superb customer service.”

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Posted 56 years ago

“Use this through work, no real problems, cheap easy and quite reliable.”

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Posted 56 years ago

“This is the first time I have used Interparcel and I was very impressed. I will certainly be using them for my future parcel needs. Try them....they're worth it.”

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Posted 56 years ago

“Collected within an hour and delivered ahead of expectation. Great service!”

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Posted 56 years ago

“Good priced options and really easy to arrange - great service thank you”

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Posted 56 years ago

“Easy to use, good prices, and a real customer service department who help if anything goes wrong. What more could you want?”

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Posted 56 years ago

“easy to book, complete details and send”

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Posted 56 years ago

“After booking,I discovered i needed a printer to run off delivery instructions. Unfortunately I don't have access to a printer, no problem I phoned, my order was cancelled, and a full refund given. That to me is good service. Thanks.”

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Posted 56 years ago

“Great service, regular helpful and friendly drivers and they know your opening hours, fab would recommend”

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Posted 56 years ago

“I needed to send a parcel to France and had no idea how or who so checked on the internet for companies who do this Interparcel stood out as the cheapest so I went to there web site and it was so easy to arrange and with the tracking it was plain sailing from pick up to delivery in 2 days on the economy service. Thank you interparcel will use again and tell all my friends.”

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Posted 56 years ago

“Simple process, great value and UPS were first class when delivering the item.”

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Posted 56 years ago

“At 11.30 am my son phoned me up to say he had sold a heavy item which needed to go that day as it was bank holiday the next day and he was at work. I had no idea about couriers so I googled couriers uk and up came Interparcel. The site was really easy to use, i simply put in the details of my parcel and it showed all the couriers available, when they could pick up, and deliver and the cost, all very clear. I decided on one (UPS) paid and received all the address and shipping labels to print off. All very easy and straightforward. As I said this was at 11.30am and the cut off time was 12 midday if I wanted it to go that day. Just made it, and even more amazing was 15 minutes later the courier was at the door! Can't fault this service, it's my onestop shop for all my future courier needs!”

Helpful Report

Posted 56 years ago

“Having paid for a parcel to be sent to my sister in France through Royal Mail, only to have it returned, battered, broken and with no explanation, to then pay less for a great service which I have a notification when the parcel is delivered is great. I will be using this service for all my future parcel to France.”

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Posted 56 years ago

“If you want excellent service fast delivery and really reasonably priced then please use inter parcel”

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Posted 56 years ago

“I've used Interparcel for years for both UK & overseas parcels. It's simple to use, and a lot more economical for parcels over 2kg than Royal Mail or Parcelforce. On the very rare occasions that there have been problems over the delivery, Interparcel has been prompt & efficient in sorting it out. I use UPS & FedEx through Interparcel, and I have never lost a parcel.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews