Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Interparcel are user friendly, very reliable, better priced than having a direct account with couriers. I have been very impressed with their service so far and will be continuing to use them.”

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Posted 56 years ago

“Thats basically it, Interparcel are a fast, easy and reliable service very competitive with their prices and parcels are tracked too. A brilliant service.”

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Posted 56 years ago

“I'd recommend Interparcel to anyone. I use it to ship documents all over the world and always get a great price - much better than going to the courier companies direct. It suits us very well as we are small company and the big shipping companies are just not interested in offering us any discount because of our smaller volumes! Interparcel are perfect for us. The only slight issue I have is that some of our shipments weigh less than 1kg and there is no facility on the website to book a shipments lighter than a 1kg. Having said that, it doesn't stop us using them or highly recommending their products and services! Thanks Interparcel!”

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Posted 56 years ago

“collected on time delivered when promised”

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Posted 56 years ago

“Have used interparcl.com for a few years now, tend to use UPS through interparcel which I have found to be the best service as far as I am concerned and wouldn't hesitate to reccommend both interparcel.com and UPS”

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Posted 56 years ago

“Happy with this service.”

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Posted 56 years ago

“Everything was so easy right from the start, I would certainly use again without hesitation.”

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Posted 56 years ago

“Been using them recently for car parts I've been selling on ebay. will collect same day and a lot cheaper than royal mail!!!. One parcel got from Kent to Scotland next day and it was only the standard service i used so would highly recommend using them.”

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Posted 56 years ago

“Want to post to France? TRUST PILOT.”

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Posted 56 years ago

“Have used a great deal in the past for posing all my Ebay items. They have collected when said with a various amounts of options to choose from. Will continue using in the future. Thank you”

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Posted 56 years ago

“The best courier website in the UK with the best service.”

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Posted 56 years ago

“Very easy to operate Web”

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Posted 56 years ago

“Couldn`t say anything bad , service was as good as you could get , will definitely use again.”

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Posted 56 years ago

“Very easy to use and te fact that paying with paypal is easy really helps with ebay sales. Not the cheapest but easily the easiest.”

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Posted 56 years ago

“I would recommend Interparcel for all my deliveries, after booking on there website Its a no problems pickup and delivery on time. Superb service. Kind regards from Ian and Kathryn.”

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Posted 56 years ago

“Pack your parcel set it up on the web choose Interparcel print the way bill and it all happens. Parcel collected and delivered in time stated and follow it on the web if you can keep up. Brilliant.”

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Posted 56 years ago

“I have used Interparcel for more than 2 years and I have had a brilliant service that's why I still use them. Being a sole trader, I send parcels all over the world and I have used Interparcel service for more than 70% of the parcels I send out. The other 30% is via Royal Mail as they are only small items so won't be economical to use a parcel delivery service. All the time that I've used their service, I've had only a handful of minor problems but all of them were sorted to my satisfaction and in a timely manner. To be honest these problems weren't caused by Interparcel, but they were quick to get it sorted when I contacted them. Contacting them has been either by phone or via chat service on their website which is brilliant because its free and as effective as talking to them on the phone. I would definitely recommend this company to anyone looking for a parcel delivery company anytime for two reasons. One, they are reliable, easy to reach, and two, their prices are very competitive.”

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Posted 56 years ago

“Sending items anywhere made easy. Use the quote button & book the service you want to provide to your customers needs. Your told when the earliest collection can be made & when your item will be delivered. Track your items direct from the website & know your items are delivered on time or if there are any issues. Cant ask for a better service provider!!!”

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Posted 56 years ago

“After the fiasco with YODEL. UPS were brilliant turned up in the agreed time slot to pick up the goods and kept the tracking upto date all the way to Dublin.”

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Posted 56 years ago

“I would highly recommend this courier.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews