Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I collect dolls & often sell dolls. I use interparcel every time...have done for several years. Interparcel provide the best service. My items have never been lost, are always delivered on time, there is a helpful chat service if ever I need it & they are so easy to book with & deal with. I have full confidence with interparcel. I have sent abroad to Europe & the couriers provide a Superfast trackable service at a very competitive price. Interparcel have my full recommendation. 10/10 full marks every time !”

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Posted 56 years ago

“easy delivery service”

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Posted 56 years ago

“They collect & deliver parcels from the right address to the right address exactly when they say. Perfect.”

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Posted 56 years ago

“proven to be a fast, cost effective and reliable service”

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Posted 56 years ago

“it was really cheap, collected the same day and delivered the next. I even got a text confirming delivery.”

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Posted 56 years ago

“ABLE TO DROP OFF AT LOCAL STORE EVEN ON A SUNDAY AND EVEN GIVE YOU A TEXT TO TELL YOU ITS BEEN DELIVERED ALL AT LOT CHEAPER COST THAN ROYAL MAIL GETS MY VOTE!”

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Posted 56 years ago

“The process is quite clear and straightforward. I do not like the two mobile options however.”

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Posted 56 years ago

“??????????????????????????????????????”

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Posted 56 years ago

“My first experience of a courier service, which saved me a lot of money compared to Royal Mail. I will use it again. (Don't think Terms made it clear that package could be left outside door if we were to be out i.e. signature on pick-up not necessary. Your courier said it would have been OK.”

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Posted 56 years ago

“Interparcel plus UPS = reliability!”

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Posted 56 years ago

“I started to use inter parcel after repeated problems with Royal Mail and the fact inter parcel often have a cheaper service helps as well! Very easy to book and track! I would like to see a app to use to make it a 5 star service”

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Posted 56 years ago

“Good service, though the website did force me to enter all the data twice (possibly just a glitch, but this is the reason for the missing star). Decent price for a next day courier, delivery on time, sender and receiver both happy.”

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Posted 56 years ago

“Very quick and easy to use. It was great seeing so many different shipping options and to compare which one was best”

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Posted 56 years ago

“First time I have used you and am very impressed with your service.”

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Posted 56 years ago

“I have used the service once before and have no hesitation with using it again”

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Posted 56 years ago

“Very easy, cheap and reliable service, good job!!!”

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Posted 56 years ago

“Nice and quick. Good price. Excellent Customer service. Great Quality. Easy to ship. All in all. A++++++++++.”

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Posted 56 years ago

“The Interparcel service is great value for money and extremely easy to use.”

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Posted 56 years ago

“First time using this type of service,made error on post codes, rang in and office staff rectified my mistakes with no hassle or uncomfortable feeling. Many thanks Fred L Carter”

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Posted 56 years ago

“Web site clean and easy to use, we only use UPS as they are in our experience excellent.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews