Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 8 years ago

“Website is so easy to use and excellent value for money.”

Helpful Report

Posted 8 years ago

“.....Interparcel made parcel-shifting easy. Thanks”

Helpful Report

Posted 8 years ago

“i used today first time this service very good service before i received my item before time schedule i recommenced this very good experience. thank you”

Helpful Report

Posted 8 years ago

“Excellent service. First time I had used it to send 2 parcels from Brisbane to Sydney and was amazed at the efficiency of the service from booking to pick up to delivery. Would definitely recommend. Thank you.”

Helpful Report

Posted 8 years ago

“It provides lots of quotes to chose from. It has a text messaging service to receive updates on the parcel being sent. The website is easy to use!”

Helpful Report

Posted 8 years ago

“Text message with time of collection from house- I didn't have to wait all day long, fast delivery and parcel wasn't damaged. Just great”

Helpful Report

Posted 8 years ago

“I am sorry but but my daughter sent items back but I can say with confidence she would; not use your service if she was not happy with it. George”

Helpful Report

Posted 8 years ago

“Great company and great service.”

Helpful Report

Posted 8 years ago

“Basically you supply the postage label that I can’t download from other companies”

Helpful Report

Posted 8 years ago

“Parcels collected on time”

Helpful Report

Posted 8 years ago

“its easy to book online and the speed it was delivered abroad was brilliant.”

Helpful Report

Posted 8 years ago

“I have sent 2 separate parcels to Ireland and both have arrived safely, in good time. I also really appreciate the service if being able to get a text telling me the parcel has been delivered ok for 20p”

Helpful Report

Posted 8 years ago

“I always use UPS good drivers and on time”

Helpful Report

Posted 8 years ago

“The whole process worked smoothly”

Helpful Report

Posted 8 years ago

“Came when they said they would.”

Helpful Report

Posted 8 years ago

“The service was as it said. Parcel collected and delivered exactly as promised. Would definitely use again and recommend to others. Brilliant.”

Helpful Report

Posted 8 years ago

“Chantelle gave practically instant, very helpful response to my query. She is a model for what customer service should be.”

Helpful Report

Posted 8 years ago

“Exce Service always”

Helpful Report

Posted 8 years ago

“I find their website excellent for pricing and booking a pickup and shipment. Their pickup is an excellent service and always on time.”

Helpful Report

Posted 8 years ago

Interparcel is rated 4.5 based on 9,939 reviews