Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. First time I had used it to send 2 parcels from Brisbane to Sydney and was amazed at the efficiency of the service from booking to pick up to delivery. Would definitely recommend. Thank you.”

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Posted 7 years ago

“It provides lots of quotes to chose from. It has a text messaging service to receive updates on the parcel being sent. The website is easy to use!”

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Posted 7 years ago

“Text message with time of collection from house- I didn't have to wait all day long, fast delivery and parcel wasn't damaged. Just great”

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Posted 7 years ago

“I am sorry but but my daughter sent items back but I can say with confidence she would; not use your service if she was not happy with it. George”

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Posted 7 years ago

“Great company and great service.”

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Posted 7 years ago

“Basically you supply the postage label that I can’t download from other companies”

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Posted 7 years ago

“Parcels collected on time”

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Posted 7 years ago

“its easy to book online and the speed it was delivered abroad was brilliant.”

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Posted 7 years ago

“I have sent 2 separate parcels to Ireland and both have arrived safely, in good time. I also really appreciate the service if being able to get a text telling me the parcel has been delivered ok for 20p”

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Posted 7 years ago

“I always use UPS good drivers and on time”

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Posted 7 years ago

“The whole process worked smoothly”

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Posted 7 years ago

“Came when they said they would.”

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Posted 7 years ago

“The service was as it said. Parcel collected and delivered exactly as promised. Would definitely use again and recommend to others. Brilliant.”

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Posted 7 years ago

“Chantelle gave practically instant, very helpful response to my query. She is a model for what customer service should be.”

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Posted 7 years ago

“Exce Service always”

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Posted 7 years ago

“I find their website excellent for pricing and booking a pickup and shipment. Their pickup is an excellent service and always on time.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“No fuss, easy booking and a great price.”

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Posted 7 years ago

“Excellent choice of couriers with various types of services”

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Posted 7 years ago

“Prompt collection, friendly driver, prompt deliver %100”

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Posted 7 years ago

Interparcel is rated 4.5 based on 9,923 reviews