Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Interparcel always work for me. Either sending or receiving, I have never had a failure or poor service. Happy Easter”

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Posted 8 years ago

“Chloe Prebble in the customer service team was very helpful, she answered all of my question and was able to make some suggestions to help me with a difficult collection/delivery. Very happy with the service and would highly recommend calling if you have a problem. Nick”

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Posted 8 years ago

“Parcel was picked up from home at time stated. Arrived at granddaughter in Australia within time stated. Excellent”

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Posted 8 years ago

“Service all went as promised”

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Posted 8 years ago

“Collection on time,delivered safely and intact. Cheaper than most firms”

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Posted 8 years ago

“Hi, We are a new business which relies on sending all kinds of parcels and packages to many locations. We had an issue with one of our regular deliveries and received a direct email from Becky B at Interparcel. She helped us with a issue of delivery and insurance. She was very helpful and gave us directions on how to best sort out our problem. Without this great personal service we would not have been confident in carrying out this important delivery. Many thanks to Interparcel Claims Dept'”

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Posted 8 years ago

“Everything went well no problems”

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Posted 8 years ago

“Very efficient and user friendly site”

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Posted 8 years ago

“Excellent service, friendly driver, goods delivered in one piece within 2 days!!!! to germany..couldn't believe it. Definately use again. 5 star service at a very very good price”

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Posted 8 years ago

“very easy to book items collected and delivered without any problems also tend to be better value than some other couriers and the post office won"t hesitate to use them again”

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Posted 8 years ago

“I would just like to say that i am extremly pleased with the service provided by Interparcel. I had a rather large and awkward sized parcel to send from the UK to Germany. I did everything on the web site which i found simple and easy to use. I was given a very good price with UPS transport and told it would take up to 2/4 days to deliver. The parcel was picked up from me 3 hrs after i had submitted the request on the web. I tracked the parcel daily on the sight given which again was simple and very informative. I received a text to say that it was deliverd 3 days after it was picked up from me. The only thing was the delivery address on tracking page was the wrong one. However when checking with the person i had sent it to they had received it ok. So the address thing was a technical error. So i would just like to say thank you and UPS for a fantastic service and i would definataly recommend you and use you again 😊👍.”

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Posted 8 years ago

“I always use Interparcel and have always been very satisfied with their service. This week they have outperformed themselves when a parcel was not delivered correctly in Europe, and Jazz Wicker went out of her way to get the matter sorted. I will happily recommend Interparcel to others.”

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Posted 8 years ago

“Excellent service at a very competitive rate.”

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Posted 8 years ago

“Delivered parcel quickly and efficiently at a reasonable price.”

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Posted 8 years ago

“Great prices and very efficient delivery and collection service.I experienced both international and local delivery and both were excellent. With family in Ireland I will definitely be using this company again.”

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Posted 8 years ago

“Prompt delivery”

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Posted 8 years ago

“Quick and speedy”

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Posted 8 years ago

“best service i have ever used, and will always use when i have parcels to send mostly to germany great service”

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Posted 8 years ago

“User friendly website. Prompt delivery.”

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Posted 8 years ago

“Good price Good service”

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Posted 8 years ago

Interparcel is rated 4.5 based on 9,939 reviews