Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy transaction”

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Posted 6 years ago

“Simple to use”

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Posted 6 years ago

“Perfect communication and service level brilliant”

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Posted 6 years ago

“I always use Interparcel. I can pick drop off at a shop or pick it up from my door. It remembers me so I dont have to enter half the info. Its just so easy to use & I dont see others being consistently cheaper.”

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Posted 6 years ago

“Arrived safe”

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Posted 6 years ago

“Good communication and on time,”

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Posted 6 years ago

“I was called beforehand to make sure that someone would be available for collection-all went well, parcel delivered in good time and very happy with the service”

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Posted 6 years ago

“Very happy with this service”

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Posted 6 years ago

“Easy transaction, collected on time and delivered on time. Top quality service”

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Posted 7 years ago

“Excellent Service - great communications”

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Posted 7 years ago

“A very easy and efficient service. Prompt delivery. Easy to track. Good price”

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Posted 7 years ago

“Really easy to use website; even a simpleton like me can arrange a courier at a good rate”

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Posted 7 years ago

“Good price good service”

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Posted 7 years ago

“Arrived as expected, no issues.”

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Posted 7 years ago

“Delivery time excellent”

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Posted 7 years ago

“good good good”

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Posted 7 years ago

“Interparcel always work for me. Either sending or receiving, I have never had a failure or poor service. Happy Easter”

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Posted 7 years ago

“Chloe Prebble in the customer service team was very helpful, she answered all of my question and was able to make some suggestions to help me with a difficult collection/delivery. Very happy with the service and would highly recommend calling if you have a problem. Nick”

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Posted 7 years ago

“Parcel was picked up from home at time stated. Arrived at granddaughter in Australia within time stated. Excellent”

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Posted 7 years ago

“Service all went as promised”

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Posted 7 years ago

Interparcel is rated 4.5 based on 9,923 reviews