Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel comparison site, cheapest one I've found, been using them for years”

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Posted 56 years ago

“I would be happy to use this service it is cheaper that dealing direct with the major courier companies. I would find it even more convenient if I could log in to retain my information rather than enter it every time”

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Posted 56 years ago

“Easy to get a quote & then choose your delivery service....I've used this service about 4 times now, as its cheaper for slightly bigger parcels than the post office....and they collect from home....bonus :) Labels are provided for your parcel (on screen & emailed)...so you do need a printer, as there's a tracking barcode on the label. I've used Hermes collection from home & the parcel has been picked up on the day quoted.”

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Posted 56 years ago

“I'm happy with the great service I get every time. Customers Services offer a quick and helpful response.”

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Posted 56 years ago

“It was a fast and easy process. Hassle free.”

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Posted 56 years ago

“Used Interparcel several times, and each time it's been very smooth. Highly recommended!”

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Posted 56 years ago

“Had a fairly large parcel to send, but I got a good price and a good service.”

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Posted 56 years ago

“I use Interparcel all the time when sending by bespoke christening gowns oversease to customers. I nave never lost a parcel, they always arrive on time and the courier who collects is really helpful and efficient.”

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Posted 56 years ago

“I can only speak for UPS as there driver is great nothing is an issue .”

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Posted 56 years ago

“Due to my work I have to arrange several parcels every week to be couriered around the country. Interparcel suits my needs giving a great selection of companies to choose from with the added bonus of a pallet service, all at cometitive prices. The website is clear and online submission forms easy to use. Have been using this site for 5 years. Regrettably there have been 3 issues with parcels not delivered on the expected dates but customer services have dealt with these.”

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Posted 56 years ago

“easy internet access, almost instant label printout as required collection as stated delivery on stated date”

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Posted 56 years ago

“i use Iparcel if your looking for a reliable carrier service, they deliver next day or two day delivery, or saturday, have a look on there site and see, there prices are varied as well, so you can choose how much or how little you want to pay, they also have signed for deliverys and a SMS which tells you when it is out for delivery & when the parcel arrives and who signed for it a fantastic service”

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Posted 56 years ago

“The service is excellent, however I would like to get lower cost for smallparcels.”

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Posted 56 years ago

“The website is easy to use. Storing addresses makes booking in parcels quick and easy. We tend to use UPS through interparcel as they are very reliable. Would recommend interparcel every time.”

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Posted 56 years ago

“AFTER GIVING INTERPARCEL A GREAT REVIEW ,THE VERY NEXT TIME I USED THEM THEY WERE A COMPLETE WASTE OF TIME”

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Posted 56 years ago

“I don't normally write reviews, but I actually really feel quite strongly about Interparcel, who have a very simple system for booking individual courier deliveries. I have been using them for years, and when I had a problem with a courier who didn't collect, they were quick to resolve the issue for me.”

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Posted 56 years ago

“I had a very heavy parcel to send and found interparcel by chance online. Was really pleased with the prompt efficient service. Many thanks.”

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Posted 56 years ago

“The City Link system is very easy to use and also fast and efficient. However a recorded delivery system would be extremely useful. I would definitely recommend to friends. I repeat that recorded delivery is vital.”

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Posted 56 years ago

“I use Interparcel most days and have no problems with them.”

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Posted 56 years ago

“Always a good service”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews