Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and good value for money”

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Posted 56 years ago

“I use a courier for my small scale business and find Interparcel the simplest and quickest way to book the service. They provide the shipping labels too - all I have to do is wrap the parcel and print out the label - and then off it goes!”

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Posted 56 years ago

“What could be simpler! Interparcel takes the hard work out of sending parcels by organising everything for you for less than half the cost of Parcelforce and with a home collection and delivery service included.Just pay and print up your labels and receipts online and wait for the courier!”

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Posted 56 years ago

“My daughter works at a ski resort in the alps and we have sent over 4 parcels to her [including a 25 kg suitcase which was cheaper than hold luggage] and have received outstanding service.You do not need to shop around just book .”

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Posted 56 years ago

“Easy to use Evan for an idiot like me and very quick.”

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Posted 56 years ago

“INterparcel so far have alwys come up trumps”

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Posted 56 years ago

“Pricing is always competitive and the service has always been very good with helpful customer service.”

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Posted 56 years ago

“I am so happy I found out about this service. great website, easy to use and great clear pricing form all companies. I will definately be using this service again.”

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Posted 56 years ago

“Did as they promised will be first option next time”

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Posted 56 years ago

“I only send parcels once every few months, but when I do they tend to be around 30KG. Never had a problem using Interparcel. UPS tends to be the main delivery agent they use when just selecting their std service. The most important aspect for me is being able to select a collection window. Other similar services expect you to be in all day.”

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Posted 56 years ago

“I have been useing this company for the past 2 years, i have not had 1 problem, took a parcel to the post office, the other day,and they wanted ?15 1st class, came back home booked a courier on here, and it cost ?9.78 will use these all the time. royal mail is getting to much now. keep up the good work. thank you.”

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Posted 56 years ago

“Fast,efficient they do what it says in the advert, reasonable costs, reliable on time no worries”

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Posted 56 years ago

“Frankly speaking, there is nothing to complain about. Every single time I use Interparcel, it delivers. Couriers are always on time for collection or delivery, never misses, and the website is very easy to use. Keep up the good job :)”

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Posted 56 years ago

“what good service so easy to use and easy to follow instructions,customer service were very helpful when i put the wrong post code in thank you regards maureen”

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Posted 56 years ago

“I cannot fault this organisation and the drivers are very polite and helpful.”

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Posted 56 years ago

“No complaints whatsoever. I am a one man band potter and send may work within UK, to Europe and the States. I always use Interparcel and have not had any problems. Charlotte”

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Posted 56 years ago

“It's easy, enter your postcode, the delivery postcode, weight the parcel, measure length, width and height of parcel, get quotes. Quotes are for next day delivery or 2 day delivery, express. You get the cost of delivery minus vat, but that is easy to add on. You can have delivery with or without signature and you can track it. Also in many cases cheaper than Royal Mail. 10 -15 minutes and the process is complete, print all your paperwork out on your printer and away you go. All that you have to do then is pack up your parcel, attach the Shipping note and wait for delivery, which you have already arranged between the hours convenient to you, on the day convenient to you, and you know when the parcel will be delivered. Like I said Easy!”

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Posted 56 years ago

“Hi, Never sent a parcel this way before but I am sure I wouldn't hesitate in using this company. It was all so straight forward ,even for an old OAP ??? Thankyou”

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Posted 56 years ago

“I have used Interlink service a lot in the past 2 years and found them to be excellent . The service on line is very good, very simple and easy to use. I have on a small number of occasions had to call customer services to change details and also "Excellent service" BUT !! My only complaint, I once had to increase my carriage insurance to ?250 and had to make a claim, all good experience again, BUT they stated it could take upto 28 days for payment to be received ! Well it took 29 days, amazing since a parcel and be collected and delivered no problem in 24 hours yet claims are very slow. Other than this one instance I still believe they offer the best service and value Thank you”

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Posted 56 years ago

“done a proper job for me.no hassle at all.proper firm.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews