Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service helpful and easy to understand and navigate through. I have recommended the service to various family members and friends. I thoroughly endorse it.”

Helpful Report

Posted 56 years ago

“Used Collect+ standard signature service - very easy online booking, fast and efficient service with online tracking and SMS delivery confirmation. Dropped parcel off at 9.30pm at nearby collect+ location. Confirmation of delivery 36hrs later - very happy with the service.”

Helpful Report

Posted 56 years ago

“Today I want to send a parcel Portugal and I fill up online form. I select collection time 15:00 With in 10 minutes door bells and man from collection was waiting outside! It was the best service I have ever had Thank you very much Ranjan Kumar RS LASER LTD”

Helpful Report

Posted 56 years ago

“I have used other courier services in the past but "Interparcel now" is the best by far! having a reliable delivery service is of great importance to my small business.”

Helpful Report

Posted 56 years ago

“All the varieties of delivery service provided in one easy access with clear easy to see pricing.”

Helpful Report

Posted 56 years ago

“We send out toners and items for photocopiers, so when we send it, it needs to be in the right place at the right time or the machines stop working which costs us money. Interparcel have become an integral part in our logistics and they have never failed on a delivery or a collection even when booked on short notice, I can't fault them and can't recommend them enough.”

Helpful Report

Posted 56 years ago

“Great service, thank you very much!”

Helpful Report

Posted 56 years ago

“Interparcel is great , a cheap reliable easy way to send parcels' a brilliant resource for small business's”

Helpful Report

Posted 56 years ago

“I have used Interparcel foe some years now and have had no problems at all. I can get courier parcels at a reasonable price and they provide a very reliable service. Problems very few have been addressed promptly”

Helpful Report

Posted 56 years ago

“I've been using interparcel for a good few years now. I've found them to be very reliable with competitive prices and a choice of couriers. Very easy website to navigate”

Helpful Report

Posted 56 years ago

“Love this site as it is so easy to use. It lets you even prints the shipping label and Invoice. We have not been able to match or even get close to any of the prices which we have been quoted from Interparcel by going to other couriers or even the same. We have sent packages to different countries around the world now and our customers are still delighted with the service.”

Helpful Report

Posted 56 years ago

“They were brilliant, turned up when they said, and delivered the parcel with no mistakes.”

Helpful Report

Posted 56 years ago

“this is first time i have used this service and it is best and easy to use and tracking is spot on and i will use it again and recommend to anyone who wish to send parcel”

Helpful Report

Posted 56 years ago

“Have been using Interparcel now for a few years, for both personal shipments and E-Bay sales. The quote process is simple and free and enables you to establish the real cost of shipping bulkier items sold on e-bay before listing. Their aggregation of carriers means they can leverage much better pricing than individuals can with the main carriers direct in my experience (just look at TNT direct as an example....) and they provide good options for extended delivery and insurance. Never been disappointed with their service, pick can be organised remotely from and to anywhere, so you can even arrange collection from 3rd party provided they are willing to cooperate and have capability to print the necessary documentation. Happy shipping.....”

Helpful Report

Posted 56 years ago

“Have used Interparcel through my work for the past 3 years and when I needed to start shipping on a personal basis, I continued with them. I've tried other companies but in my opinion, Interparcel is the best. Website is easy to use, wide range of delivery services offer and booking is simplicity itself. Documentation is excellent and when required the back up from the customer services team first class.”

Helpful Report

Posted 56 years ago

“Good company to work, never failed with collection or delivery, very helpful, recommended to anyone”

Helpful Report

Posted 56 years ago

“I was unsure about using an online carrier but the service you gave me was excellent. Your on line tracking is very good I always new where my parcel was and most important it was delivered on time will definitely recommend you and use you again thank you for an excellent service.”

Helpful Report

Posted 56 years ago

“Try them they are really good”

Helpful Report

Posted 56 years ago

“They collected when they said they would,despite bad weather and delivered when the said they would. Customer service was on the ball to answer any queries. Have used them for years and now when I want to send I just click on Interparcel. I look no further.”

Helpful Report

Posted 56 years ago

“Excellent service. Cheaper than any other local courier company. Customer service is excellent. Unfortunately the courier company drivers doesn't have a facility to phone the customer in advance before delivery or collection. If they provide with a phone to call on request i will give 10 out of 10. Many thanks”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews