Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been useing this service fo years now and fingers crossed never had any kind of problem. Keep it up .Regards Eric”

Helpful Report

Posted 56 years ago

“Have used interparcel for years and always had good service at the right price”

Helpful Report

Posted 56 years ago

“I've never had a problem with Interparcel, great choice of couriers and excellent value for money”

Helpful Report

Posted 56 years ago

“Should use to always get the best choice of delivery services at great prices anywhere in the UK to hundreds of destinations, easy to print labels and helpful drivers.”

Helpful Report

Posted 56 years ago

“we are just starting a small business and interparcel is perfect for our needs, we use mainly Hermes and the drivers are very friendly. on the whole very pleased with and no problems, thankyou.”

Helpful Report

Posted 56 years ago

“good job i found this otherwise i would have made a loss with Parcelforce costs”

Helpful Report

Posted 56 years ago

“We have been using the services of Interparcel for just over a year now and we are happy with the all round service provided from the couriers and the staff at Interparcel.”

Helpful Report

Posted 56 years ago

“I use Interparcel when I have either an urgent parcel for collection the same day or are sending an item which might be a little fragile. Whenever I have had a damaged or missing item ( hardly ever ) Interparcel sort it out very quickly without giving you an headache. UPS especially are fantastic, never had a damaged item yet. Brilliant service, would recommend to anyone without hesitation.”

Helpful Report

Posted 56 years ago

“fantastic service - collected before i had a chance to print the labels !!”

Helpful Report

Posted 56 years ago

“its an easy site to use. A range of options are given for you to use to send your parcel - some are expensive but you can see a good range of prices and service. the parcels are delivered on time - that's important . I would recommend this company to anyone.”

Helpful Report

Posted 56 years ago

“Reasonably priced and RELIABLE and easy to use and easy to contact to sort out problems.”

Helpful Report

Posted 56 years ago

“What an excellent service Interparcel deliver, from easy to use website/booking form to great prices for each level of service (next day/premium next day or standard delivery etc.) with wide choice of actual carriers. Top notch delivery provider picked up from your door!!”

Helpful Report

Posted 56 years ago

“We have used Interparcel for almost 4 years and never had an issue with service. In that time they have delivered numerous consignments on our behalf worldwide. Highly recommended”

Helpful Report

Posted 56 years ago

“It works easily to get a quote, no hassel, prices are OK>”

Helpful Report

Posted 56 years ago

“I've been using Interparcel for years and would recommend them to anyone. It's the easiest, fastest, cheapest, safest way of sending a parcel to anywhere in the world.”

Helpful Report

Posted 56 years ago

“As an "as when" delivery service, Interparcel.com are the best we have found.”

Helpful Report

Posted 56 years ago

“Excellent value and does exactly what it says on the tin. Good choice of courier services and good information about each service. Cheaper than using the big courier companies directly, but same service. A no-brainer.”

Helpful Report

Posted 56 years ago

“Booked time between 13.00 and 17.30 Van arrived 13.20. Very pleasant driver Never done this before would definitely use this firm again if I needed to send parcel to Spain. Just hope it arrives ok I do have a tracking number. very good this end not so good in Spain. Driver e mailed and said no one at address there was but he didnt find the address luckily i gave my friends phone no. so he rang and she had to meet him at medical center. Parcel now safely where it should be. Thank you”

Helpful Report

Posted 56 years ago

“I have never been let down, very reliable unlike some other companies ,highly recommend!”

Helpful Report

Posted 56 years ago

“Used this service to return an item bought on ebay that was incorrect. Had a real hassle with both ebay and Paypal getting a refund so I called interparcel, spoke to a young lady who could not have been more helpful. She gave me all the information I needed and I got the refund from ebay 30 minutes later. Without her caring and professional manner I would still be slogging it out. Excellent service.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews