Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitively priced, parcel was collected quickly, courier was really friendly and helpful and parcel arrived at its destination on time and in excellent condition. Couldn't ask for more.”

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Posted 56 years ago

“My 1st experience using a courier since I retired. Could not have been easier.”

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Posted 56 years ago

“I have used this site now for over a year with no major issues at all which is great for my customers and ultimately me. Many thanks.”

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Posted 56 years ago

“This service beats Collect + & My Hermes”

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Posted 56 years ago

“We have always had friendly service and no problems at all. Let's hope it continues!”

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Posted 56 years ago

“This is the second time I have used the organisation. The whole process is straightforward and reliable. I particularly like the cost comparison between carriers having given the weight and dimensions of the item. On both occasions I have chosen City Link who I cannot fault.”

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Posted 56 years ago

“First large heavy parcels I've sent, customer services very helpful re packing etc(thanks Sam) van driver very knowledgeable re address labels etc being right. Very impressed with parcels being delivered next day even though I sent them economy rate. Well done and thanks very much.”

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Posted 56 years ago

“superb! can't be beaten”

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Posted 56 years ago

“I recommend Interparcel as they are reliable and trustworthy, I was told about them by a colleague about a year ago and have used them quite a lot since. I sell a few large items on E-bay and some people that list on E-bay state collection only as they do not know about Interparcel. Interparcel opens up your selling range to further afield rather than to people that live near enough to collect from you.”

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Posted 56 years ago

“hi i am really too much happy your service.”

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Posted 56 years ago

“they let me know exactly what was happening and when it was happening.”

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Posted 56 years ago

“I have been using this site for over 2 years and NEVER had a problem. So easy to use and the prices are always low. Great service.”

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Posted 56 years ago

“Interparcel is the easiest way to send parcels that I have found”

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Posted 56 years ago

“On the website said that parcel would be collected on the day of ordering, say Thursday. Within minutes company rang and said it would be impossible to collect that day as the van driver had already left, and would it be ok to collect following day. What impressed me was that they bothered to phone to tell me, instead of letting me wait all day. Parcel collected when they said it would, and delivered within a week. Price cheapest I could find. Would use again.”

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Posted 56 years ago

“I would recommend Interparcel to anyone. They are quick and efficient from pick-up to delivery, even on their cheaper services. A 15kgm. package from Milton Keynes, Bucks, to Costa de Almeria, S.E., Spain in three days at a very reasonable cost, excellent.”

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Posted 56 years ago

“I have been using inter parcel for a few years now , I have not had any issues , price is reasonable , goods are collected and delivered on time . A choice of courier company to choose from .”

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Posted 56 years ago

“Have used Interparcel for 2 years and been very happy with level of service. It is easy to contact them and they reply very quickly to any questions.”

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Posted 56 years ago

“Booked and everything went smoothly highly recommended”

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Posted 56 years ago

“we have use this site for the last couple of years for all our parcel requirements & find it esy to use and keenly priced”

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Posted 56 years ago

“Usually better prices than going straight to courier. Easy to book as long as you have a printer available.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,939 reviews