Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whenever I need to send a parcel, I always use these people. The service is better than the royal mail, and better value for money (usually!)”

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Posted 56 years ago

“Easy to use website and always delivers using top rated courier companies.”

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Posted 56 years ago

“I find Interparcel easy to use with a good range of available carriers and services. Prices are good and document printout is easy.”

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Posted 56 years ago

“they are allways on time , if you have got anything to post use them”

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Posted 56 years ago

“What a terrific easy site to use. Discovered this and found I was halving the cost of parcels I would normally send via the post office. Highly recommended and really user friendly.”

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Posted 56 years ago

“I have used Interparcel for years. They are reliable. On the odd occasion when I have had to contact them with an issue, ie I made made an error, they have sorted it out efficiently and without fuss.”

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Posted 56 years ago

“Collected and delivered in one day. First time I've used this company and have been impressed. Well Done.”

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Posted 56 years ago

“Excellent service book one day picked up the next day and always delivered on time. Never let me down so far long may it continue!”

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Posted 56 years ago

“What an easy way to ship parcels large and small. A great selection of couriers at very competitive prices. All of my customers give me 100% feedback for the timely delivery of products purchased form me but the thanks must go to Interparcel for such a wonderful first class service. The two times I have been stuck due to awkward items, I have contacted customer services and on both occasions received a speedy reply and solution. Well done and thanks for such a great service”

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Posted 56 years ago

“As per the title......Used Interparcel a lot and never had an issue that wasn't quickly resolved! Probably used them 200 times and only had a couple of issues and these were always sorted very quickly and without delay!”

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Posted 56 years ago

“easy to work with and if issues they really try to resolve it quick. im using this provider from 2012 and im happy with it , would recommend to anyone”

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Posted 56 years ago

“Never had any problems I use next day ups they always take care of parcels and never delayed”

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Posted 56 years ago

“Without a doubt an incredibly useful service! Never let me down.”

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Posted 56 years ago

“I can only praise Interparcel, they have excellent communications, fantastic customer service and just a pleasure to deal with, unlike others we?ve used. I can only say our company That Geezer Screen Repair would be lost without Interparcel.”

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Posted 56 years ago

“I use interparcel frequently for heavier more fragile items and find they are unbeatable on international shipping also with fast delivery times and easy tracking. I have used nterparcel for years and shall continue to do so”

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Posted 56 years ago

“I have been using this service for a few years now and would recomend it to anyone. The quote system is easy to use to allow me to accurately price postage costs for my customers with a wide range of services. The booking service is simple and straight forward. Obviously, as with all business, we all experience problems now and again but these are handled swiftly and professionally. A top rate service.”

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Posted 56 years ago

“As above. As above”

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Posted 56 years ago

“Always been very helpfull”

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Posted 56 years ago

“I am delighted that I can drop the parcel off at my nearest My Hermes collection point, so much easier than waiting for it to be collected at home”

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Posted 56 years ago

“they never let me down”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews