Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Use Interparcel quite a bit. So far have not experienced any problems. Can and do recommend.”

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Posted 56 years ago

“We had nothing but trouble with Yodel and Citylink not collecting. Since using UPS Drop off every parcel is collected from a local store and delivered. Can't fault this service through Interparcel.”

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Posted 56 years ago

“I have used other companies, but fine Interparcel most excellent. Great service, fast, efficient and economic, thank you Patrick”

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Posted 56 years ago

“Found the service very simple and easy to use. Also the price was good”

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Posted 56 years ago

“found them online via moneysavingexpert.com -- were the cheapest. Completed online form, paid, and goods collected soon after. SMS confirmedreceipt at destination”

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Posted 56 years ago

“Everytime I use Interparcel I am always a happy customer. Their customer service always answer immediately and are always happy to go above and beyond to ensure the parcel gets delivered. Many thanks!”

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Posted 56 years ago

“This has to be the best courier service ever. Whenever I've had a courier account before, the costs were astronomical and I used to spend my life filling in waybills with the same old details again and again. This way, it's all automated on Interparcel's brilliant website, where you can store all your contact addresses and just order a collection in a few clicks. It has saved me loads of boring work and time and the company loads of money!”

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Posted 56 years ago

“Very good and easy to use website”

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Posted 56 years ago

“All the major courier companies have contacted me in the past to try and offer their services direct to us, HOWEVER they can not beat or even match the price and service given by InterParcel. Well done and thanks for all the money you have saved me in the last 4 years.”

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Posted 56 years ago

“Very easy to complete forms and a very reliable service.”

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Posted 56 years ago

“This is a great company to use, we've been with them for years and have never felt inclined to try any other company. When problems arise they just sort everything out without breaking into a sweat. Very helpful, very good. Recommended!”

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Posted 56 years ago

“I had use twice Parcel force and I must say that always it's been very easy to use their website and also service was very professional. I would definitely raccomand it to my friends.”

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Posted 56 years ago

“HAVE USED INTERPARCEL FOR SEVERAL YEARS NOW AND HAVE ALWAYS BEEN VERY PLEASED WITH THEIR SERVICE.”

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Posted 56 years ago

“Does what is says and more. great customer service, easy website to use. this is our default courier service on our computers.”

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Posted 56 years ago

“Best website to work on :)”

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Posted 56 years ago

“Parcelforce is cheaper most times in the UK if you have an account but for getting the best price tracked overseas deliveries, Interparcel always works well. Sometimes the actual delivery company craps out - I would never use DHL for that reason - but generally Interparcel gets good value and is supremely easy to book.”

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Posted 56 years ago

“Used Interparcel several times and to odd places like Kazahkstan. Always be reliable. Like to SMS confirmation for extra 20p. Good customer service.”

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Posted 56 years ago

“Spent 50k with Interparcel over the years , sent about 4000 parcels with them . ALL OVER the World ! had 3 or 4 problems and they were sorted as well . Because they are super reliable , and even more efficient when things go wrong , they win contract after contract with us .”

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Posted 56 years ago

“Done the rest, these are the best”

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Posted 56 years ago

“use everyday for our parcel needs - fast website and simple ordering process, coupled with (nearly) always cheapest price. customer service has always been good on odd occasion when needed to contact them.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews