Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would take too long to write about the good points. So the only small negative points are: 1. Our company is not in your database, I have to type it in every time we use you. 2. You cannot save info, so have to type it in again every time we use you. 3. We think your insurance is too expensive. That's all folks.”

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Posted 11 years ago

“A cost effective way of having parcels delivered!”

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Posted 11 years ago

“Would use the service again without hesitation”

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Posted 11 years ago

“We have used this site on many occassions and have been extremely happy with the service. It has made sending parcels a lot easier and saves time queueing at the post office. We have recommended this site to others. Overall VERY HAPPY”

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Posted 11 years ago

“Easy to use website”

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Posted 11 years ago

“I have used Interparcel for over 6 years and have been very happy with the service even when a problem has occured.”

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Posted 11 years ago

“have used this service so many times and I tell everybody to use it when they are sending any parcels!!!”

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Posted 11 years ago

“I have used interparcel for six years on a weekly basic and I never had any unpleasant surprise, costumer services also very good.”

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Posted 11 years ago

“Fantastic service the best I have ever used , keep up the good work thanks”

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Posted 11 years ago

“Great sevice i wont use any other courier thank you”

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Posted 11 years ago

“A simple and easy web-site to use and booked in a couple of minutes - recommended”

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Posted 11 years ago

“excellent service and the cheapest price”

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Posted 11 years ago

“less than post office by 1/4 the price picked up no going out in the cold and standing around And delivered the next day.. easiest carrier collection ever.. pick up deliver next day cant ask for more.. will certainly use again thank you Interparcel saved the day !!”

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Posted 11 years ago

“This is the first time I have used this service to send a parcel, though many times they have delivered to us. My printer was not working properly, but no problem, they used the numbers, and during its transportation printed off another label. The parcel was delivered in time on the day of my son's birthday. Well done!”

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Posted 11 years ago

“I started using Interparcel 8 years ago when I started my business, I have sent many parcels all over the UK and to Finland, Holland, Slovakia, and have had a 99% trouble free service, There have only been 2 minor issues in that time but these have been sorted very quickly.”

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Posted 11 years ago

“Hope that the great service, communication, delivery, ease of booking continues... Extraordinary!!”

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Posted 11 years ago

“The best courier broker I've come across.A great selection of carriers,with more than enough different services to meet your needs. Most of my customers remark on how quickly their items arrive.The staff are always happy to help if a problem arises(which isn't very often).I've been using them for the last 8 years,& would recommend to anyone,who sends items internationally.”

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Posted 11 years ago

“Placed order in the morning and parcel was collected just after lunch - brilliant! No waiting in the next day!”

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Posted 11 years ago

“easy to use,offers all services, getting better all the time”

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Posted 11 years ago

“Simple, cheap, quick, have always used Interparcel, never had a problem.”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews