Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a suprisingly simple way to get parcels collected and delivered. With a good range of price and service options”

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Posted 11 years ago

“A very easy to use website which makes. Nice change, very reliable. Have used this site for the last three hers and never had a problem . I will continue to use them as I need this service many times a year. Great service.”

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Posted 11 years ago

“I have tried them all and this is the only one that has never let me down, using Interparcel. The worst i have used is mYhermes”

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Posted 11 years ago

“The whole concept of booking on line and being able to trust the driver to collect things without the need for me to sign for them on occasionally is excellent. I have never had need to use the extra insurance cover I sometimes chose to pay for, but trust a claim would be a straight forward process. I understand I may need to have taken specific photos of packaging an item prior to being sent is a bit OTT as all our items are packaged in an identical manner and feel one photo should do all.”

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Posted 11 years ago

“Only ever use interparcel to send out ebay items”

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Posted 11 years ago

“Used Interparcel for the first time yesterday. As with most reviews, I'd read varied opinions, but my experience was totally positive. I was impressed by the fact I was booking a final delivery service from TNT, at a price less than if I'd booked direct with them. So you get all the benefits of a 1st class courier at a reduced rate as well. Needless to say parcel collected and delivered on time. The option of a confirmation text at either end, for 20p, was a nice touch! Yep, thoroughly recommended.”

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Posted 11 years ago

“We use this service on a regular basis, always very prompt and efficient service.”

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Posted 11 years ago

“exellent service and at a very reasonable price”

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Posted 11 years ago

“I ran a bit late on having the parcel ready but you quickly rescheduled the date and had a prompt pick up and drop off. Would definitely use your service again”

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Posted 11 years ago

“Great choice of couriers and great service,parcel picked up 3.30 on Monday and delivered to address in New York on Wednesday morning”

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Posted 11 years ago

“great company”

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Posted 11 years ago

“Hey, bruv, just used a great courier service to deliver my Ebay sale, fast, efficient, and cheap, they collect accordingly to a time slot, and also provide printable tracking documents that you can put on your parcel. And for as little as twenty pence, they will text you when delivery has been made. When I received the text I was pleasantly surprised, from door to door in under 30 hours. His reply great, thanks for the info, I'll certainly be using them. Thanks Interparcel, for a job well done!”

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Posted 11 years ago

“I've been using Interparcel for about 2 years now, I find that their website is extremely straight forward and very easy to use, their prices are spot on and the service from their partners is first rate too. I also like the delivery notification texts. Recommended to anyone looking for quick and effective parcel delivery.”

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Posted 56 years ago

“as above - perfect !”

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Posted 56 years ago

“I have used this company on many occasions and have never had any problems with them whatsoever. I would recommend them without hesitation.”

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Posted 56 years ago

“really easy to use website - will definitely use again”

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Posted 56 years ago

“I always use Interparcel as I find it so easy to use, reliable and good value. I have all my addresses set up so it only takes me a few minutes to do the job!”

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Posted 56 years ago

“We use Interparcel all the time. Easy to use web site. Price are very good”

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Posted 56 years ago

“I have used Interparcel for a long time and have always found them to be reliable.”

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Posted 56 years ago

“Does what it said on the tin - cracking”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews