Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Verry good service, always finding the best price, I only wish you had dpd quotes on your website aswell, notice few people sending with them, unsuccesful attempts for me though as I cant figure out their complicated web site (I mean where is their quote section). Anyway great service, will use again, definitely recommended.”

Helpful Report

Posted 56 years ago

“I ordered the service, attached the delivery label, completed the transaction and literally within 2 minutes UPS turned up to collect, apparently he was just making a nearby delivery. I doubt that will ever be beaten”

Helpful Report

Posted 56 years ago

“I have used Interparcel many times to book couriers, mainly for eBay sales. The website is easy to use, simple to get a quote and book, most of all the choice of prices/services is excellent. The only thing that could improve would be the ability to get a quote for extra insurance without having to start the booking process first. The one time I had a problem (courier had not arrived for collection and it was getting late, I phone Interparcel and they immediately contacted the courier and confirmed they were late but on their way. First class service.”

Helpful Report

Posted 56 years ago

“This is the third time I have used Interparcel to send a box to my family in Spain. The drivers who collect are polite and friendly. I use the number to track and the goods are delivered on the date promised”

Helpful Report

Posted 56 years ago

“it is so easy to get a quote from interparcel and then continue to choosing ones own courier and complete the necessary information. the officers at interparcel are always on hand to ensure that one has a safe and complete service.”

Helpful Report

Posted 56 years ago

“Easy to use, friendly and a selection of options at keen prices”

Helpful Report

Posted 56 years ago

“An excellent reliable service”

Helpful Report

Posted 56 years ago

“Website is easy to use. Contacted by email to ask question about goods being transported, reply received by next morning (initial contact was on Sunday eve!) Used chat function to ask further questions, no problem there. So far, so good. Parcel not been collected or received yet, so hopefully, good service will continue! Just been confirmed, parcel collected bang on time... hopefully will arrive without hitch, great service so far.....”

Helpful Report

Posted 56 years ago

“excellent service, I would recommend.”

Helpful Report

Posted 56 years ago

“Excellent service and very user friendly. Not to mention cheap!”

Helpful Report

Posted 56 years ago

“I used this service two time already.very relialable and faster service.I am going to used more .”

Helpful Report

Posted 56 years ago

“I count it as a fortunatre occurence when I heard of Interparcel and decided to try them. Couldn't really be easier to use the service, it's very competitive on price especially considering that I invariably book with UPS, whom I consider to be the best and most reliable of couriers. All in all a great partnership between Interparcel, UPS and myself as customer. Best Regards, Phillip.”

Helpful Report

Posted 56 years ago

“very impressed with service”

Helpful Report

Posted 56 years ago

“This is the second time I have used this company for sending a heavy parcel UK mainland. They are totally reliable and efficient. The parcel was picked up by a really cheerful courier who was very polite and encouraging that delivery would be made the next day. The price was far less than other companies and I would recommend them to anyone. Thank you and well done.”

Helpful Report

Posted 56 years ago

“Can't recommend you more !”

Helpful Report

Posted 56 years ago

“Online ordering easy to use. Able to access same day pick up and company arrived within 1 1/2 hours of order. Do need a printer as company will not collect without relevant paperwork complete at time of pick up.”

Helpful Report

Posted 56 years ago

“I have found Interparcel to be an easy experience in sending out any parcel to any Country. Booking the courier on-line is so easy and quick to do. Delivery is exceptionally fast in most cases. Various couriers and prices are at your fingertips and you can pay as little or as much as you wish as there are choices in cost. If I have had to cancel a transaction for any reason this also is just a telephone call.”

Helpful Report

Posted 56 years ago

“Have used Interparcel for years with little or no drama. Would recommend to anyone who runs a small business where price and reliability are paramount”

Helpful Report

Posted 56 years ago

“Fantastic service very easy to use. Great communications. Highly recommend.”

Helpful Report

Posted 56 years ago

“Interparcel offer great service thats both cost effective and reliable”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews