Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having had total lack of support and service from Courier companies and courier service resellers, which bordered on theft (no pick up, therefor no delivery but still charged), Interparcel are a breath of fresh air. They are accessible, and every problem has been resolved promptly, even ones I made by mistake. Deliveries are within specified time andf their supplier has only failed once due to very bad weather, and only one parcel damaged. You can't get better than that.”

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Posted 56 years ago

“My first parcel with interparcel... the comparisons were good and made choosing the courier easy. Would definitely use the site again.”

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Posted 56 years ago

“Liked the sit end the ease of use, no problems whatsoever”

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Posted 56 years ago

“I am very pleased with the company s efficiency service thank you”

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Posted 56 years ago

“Always collect and deliver as scheduled. Great service and easy to use website. Highly recommended! Never fail to please. Thank you!”

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Posted 56 years ago

“Efficient and reliable service”

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Posted 56 years ago

“Not the cheapest but certainly the best service of the couriers we have used.”

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Posted 56 years ago

“A simple and effective way of checking a number of couriers prices and getting the best deal”

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Posted 56 years ago

“Found it very easy to book online. Very good price and collected the same day. Friendly driver, no fuss”

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Posted 56 years ago

“Interparcel are so quick and convenient to use, great value and easy to work with, they are the only website I use for national courier services. If anything is delayed or missed, their customer support is just as quick and easy to use. An excellent resource.”

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Posted 56 years ago

“I've sent hundreds of items by Interparcel and have never once had cause to complain. I use the Hermes dropoff service mostly. It's very flexible and convenient, the shop I use is open 12 hours a day. For most of my packages it beats the Post Office on price and delivery time.”

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Posted 56 years ago

“Once again I needed to send a larger parcel, so who else....Interparcel. Competitive, easy to use site and couriers who meet their time schedule...wow”

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Posted 56 years ago

“Excellent service , Website easy to use, Best price, Good communication after booking , And the Driver was polite and on time, I will use the service again what more could you ask for....................”

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Posted 56 years ago

“I'm very happy with this service ,”

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Posted 56 years ago

“Since I found this company I don't bother to send my parcel with no other , as I have never been let down by them, great customer service team , the phone is answer on a prompt if needed to contact , brilliant service, no room for improvement.cheers guy .”

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Posted 56 years ago

“yesterday i chose interparcel to pick up some wheels because the communication was great the website was easy to understand and they were quick to get to work .Today they picked up my parcel and i'll have it by tomorrow ,i know this as they have made it easy to track with instant updates.”

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Posted 56 years ago

“I liked the fact that it was easy to use< you just have to enter the town of collection and delivery and you get your results straight away. There is plenty of choice as you can decide whether you want it next day or in 2-3 days or even drop of to store. i like how it shows the different prices of company's and you can therefore decide for yourself which to choose from. I ordered for collection of a parcel to be delivered within 2-3 days and the payment process was easy too, you have a choice to pay by paypal or by credit/debit card. Overall the process was easy and fast and i will be using again”

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Posted 56 years ago

“I would truly recommend interparcel, never let me down, when I had a problem with a damaged delivery a couple of years ago, they did not hesitate to sort it out very quickly with a positive outcome. I have used and recommended their efficient service ever since.”

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Posted 56 years ago

“I have found interparcel a good source of shipping services for the uk and internationally. So far everything has gone well, and generally their rates are good. I have no reservations in recommending them.”

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Posted 56 years ago

“I have used Interparcel for a number of years now and have sent many, many parcels in the UK and around the world. I have never had an issue with their service or with any of the companies that they use to transport goods. I have found them very efficient, good value and reliable and now never even look anywhere else when I have something to send. Their website is very easy to use , even if you want just a quote and all the relevant couriers are displayed for you to choose from and if you do choose to send something then all the documentation needed along with labels are made ready for you to print with no hassle. Try them, you won't look elsewhere once you do.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews