Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I send parcels to my sister in Italy frequently. I started using a courier because so many of our parcels sent by normal mail have gone missing and never reached my sister. The cost was often ridiculous as well. Most of the time the contents were presents for her children so this was always upsetting. Have always used Interparcel as the choice of service and couriers is varied. The door to door service is amazing no matter which courier is used. I tend to go for the cheapest price but the parcel is still delivered in a few days. And the fact that you can track the parcel is an extra re-assurance plus now the add-on of a txt to keep you up to date is forward thinking. People shouldn't think that couriers are any more expensive than regular post because they are which you would expect.”

Helpful Report

Posted 56 years ago

“Definitely the best online parcel service that I've used!”

Helpful Report

Posted 56 years ago

“I have been sending parcels for years with Interparcel and found their service to be very good, any problems have been always dealt with efficiently.”

Helpful Report

Posted 56 years ago

“Booked on line had a few problems putting in German address phoned help line sorted in seconds. Easy to do would defo use again”

Helpful Report

Posted 56 years ago

“The service was easy to use, clear website etc. Good price, good service.”

Helpful Report

Posted 56 years ago

“Quick and easy service to use.”

Helpful Report

Posted 56 years ago

“I use Interparcel all the time and always find a great selection of services available with competitive pricing. The booking process is easy and takes just a few minutes. Definitely recommended if you are looking for a good range of parcel delivery options!”

Helpful Report

Posted 56 years ago

“Parcel was collected and delivered from Scotland to England within 24hours. The chap that collected it was very polite and efficient. First time I've ever used courier service and I'll definitely use it again. Thank you.”

Helpful Report

Posted 56 years ago

“I had a largish item to courier that I had sold on ebay. I found the online service very easy to use, the choice of carrier was good and the prices reasonable. My buyer decided to change the delivery address about three hours before the courier collected from me. Despite some scepticism on my behalf the Interparcel customer service changed this efficiently and my parcel arrived with the buyer promptly. I would definitely use this service again and recommend it to others. Thank you.”

Helpful Report

Posted 56 years ago

“The Interparcel website is very easy to use and very quick. We as a company always use this website for its speed and reliablity. We would definitely recommend your service to all business'”

Helpful Report

Posted 56 years ago

“I ask for pick up by 11.00 and the were on my driveway exactly on time. Only just finished packing the item securely. much better service and cheaper than parcelforce and I would have had to get in the car to drive to the nearest post office and wait to be served by a grumpy assistant. Well done UPS”

Helpful Report

Posted 56 years ago

“does what they say they will, delivery is on time, reliable and competitive pricing”

Helpful Report

Posted 56 years ago

“I have used interparcel for three or four years now must be about two hundred parcels and i think i have onlly had two problems with couriers not picking up parcels they have always rebboked and resolved any problems quickly.”

Helpful Report

Posted 56 years ago

“I have used Interparcel for quite a few years now and can honestly say that I have never been let down by them, touch wood! My parcels have always arrived on time, in good condition - I would (and indeed have already, several times) recommend them for excellent service!”

Helpful Report

Posted 56 years ago

“More than happy for what they did for me. Great service!”

Helpful Report

Posted 56 years ago

“Easy to use and very cheap”

Helpful Report

Posted 56 years ago

“Placed the request at 13.45, the two parcels were collected at 14.40 and delivered before noon the next day. Great service from TNT.”

Helpful Report

Posted 56 years ago

“Our company shall be using this format of service from now on ...rather than Royal Mail... We have already forwarded your company details to other local businesses and friends.”

Helpful Report

Posted 56 years ago

“I use Interparcel a lot and have never had a problem with them. They offer a range of courier services with various collection or drop off options and are very keenly priced. They are often cheaper than the delivery charges I'd pay through regular suppliers who have accounts with international courier companies - but as they say, volume shipping is everything and they must be doing huge volumes to offer Joe Public these rates.”

Helpful Report

Posted 56 years ago

“I am very impressed so far, the man picked up my parcels really quickly, it was hassle free!”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews