Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were first class, picked the parcel up on time, could not deliver as the people were not at home but sorted the problem very fast”

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Posted 56 years ago

“Thank you so much for the service, its really great to find a easy to use site that covers everything in a orderly fashion with prices that suits.”

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Posted 56 years ago

“I went on line and decided to use a courier service I had not heard of before as I don't often use couriers, of course I had my reservations with all the stories you hear about lost goods, late deliveries , but it was very good, straight forward in completing the order online, then the collection and delivery were quick and early delivered. I was very pleased and will use this service again with confidence and would definitely recommend them. If I were to describe them in a few words I would say they are 'efficient and cost effective' what more could you want!”

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Posted 56 years ago

“I am using this website last 2 years and I am absolutely happy with. Never had any problem with pick up or delivery. Great communication and low price, this is it ! Highly recommended to anyone.”

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Posted 56 years ago

“good price and good service”

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Posted 56 years ago

“I have previously tried a number of other sites and was completely let down when deliveries of goods did not arrive on time. When I am away from my family for so long working in the UK , its important to me that I send over reminders of Home and treats so I still feel part of their lives when hundreds of miles away, and even more so on Birthdays and Christmas. My job requires me to move around the UK, so I need a service I know I can rely on, and as we live in the countryside of France, knows how to find us when the goods arrive there. The delivery drivers and the collection drivers now know me, and it just makes its that much more personal that they will ensure it gets there. I changed to your company after a terrible time with DHL, and you assured me that they would be there in time for Christmas. Dont look anywhere else.”

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Posted 56 years ago

“Not a lot to say really!!! Do what I want them too and when one of the third parties working for them make an error it is sorted with one phone call. 100% English speaking and understandable people on the phone lines. Have sent over 1000 parcels and only one issue with CityLink loosing a package but Inter parcels claim department were fantastic and paid in full within a few days.”

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Posted 56 years ago

“Absolutely great! Collection driver was extremely patient while I printed off labels as was having a printer nightmare. He was very friendly and understanding and didn't mind waiting a couple of minutes. The parcel was collected at roughly 230 pm and I got a text at 1 the next day saying item delivered and who signed for it! Absolutely great service great value will definitely use again!”

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Posted 56 years ago

“I have been using Interparcel for the last 4 years to send a quite large box to Paros in Greece. The whole procedure is very quick and easy, and the prices are the most competitive around. I had read lots of scary stories before booking the first time, and was very nervous on Paros (which is a very small Greek island and deliveries are not good at the best of times) waiting for my box. I had considered 10 days to 2 weeks at least for arrival, so you can imagine my surprise when it arrived after 4 days!! Last year I had a small problem as my box was returned, as it happened I had put a nail varnish in the box which is against Parcelforces rules. I was informed that this would cost ?20, I accepted this as I was to blame, the rest was reimbursed, the box rebooked and delivered within 5 days. The service I received regarding this was great on the part of interparcel. I would not hesitate in suggesting to anyone to use Interparcel, and I do believe that all too often the only people writing reviews are the people who had problems - they are a few considering how many parcels are sent everyday without complaint and without leaving a review.”

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Posted 56 years ago

“Give them a try I don't think you would be disappointed”

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Posted 56 years ago

“Compared to Royal Mail the service provided was so incredibly cheap. The parcel turned up within the time stated. I would not hesitate to use this service again and would definitely recommend to anyone wanting a cheap, reliable service. It is nice not to be ripped off like I would have been had I used royal mail”

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Posted 56 years ago

“The service we receive from Interparcel is easy, efficient and reliable. We trust Interparcel to deliver our packages on time, every time.”

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Posted 56 years ago

“Magic Arrange from your desk,armchair or even the bed - easy to book - collections never been missed -deliveries always made. Simples”

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Posted 56 years ago

“No issues what so ever. Clear and concise instructions on what label were to be attached to the parcel and where the parcel was to be dropped. Excellent service, will defiantly be using these over RM in the future...not to mention a much more competitive pricing structure.”

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Posted 56 years ago

“I have used Interparcel a few times now and have a local lady collector , very easy website to use , no hesitation in recommending to others .”

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Posted 56 years ago

“Very good service indeed. Just a thing to add: the possibility to have an account so customers have not to enter their details every time.”

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Posted 56 years ago

“First time user and thanks for your efficiency. I haven't received my parcels yet but not expected until tomorrow. Let's see how it goes. Thanks, Jackie”

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Posted 56 years ago

“I booked for a parcel collection and was told it would be collected on Wednesday before 7pm. The courier knocked just after 8am and completely caught me out. He was early, polite and friendly. I have used this service before and was completely happy with the service and the cost. I have no doubts that I will use this company again and again and recommend it to my friends and family.”

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Posted 56 years ago

“great service, have been using inter parcel for a few years now and never had any problems, I would recommend as it has taken away the stress and work involved of sending parcels”

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Posted 56 years ago

“Ordered on line. Pick up by UPS within 25 mins. Delivered to Sweden within 24 hours. All for about GBP 30.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews