Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with overall service but I believe if you automatically rebook collection next days if its missed for some reason. It should auto rebook until 3 days and after that if not collected due to customer fault, customer should call and book recollection, I have no issue during past 3 years with interparcel very good price and quick delivery only the issue some time with collections, if missed or driver unable to collect you have to call and rebook which can be automate as system know the collection was not made or missed thanks”

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Posted 56 years ago

“Booked same day as collected and very reliable friendly service thankyou”

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Posted 56 years ago

“Booked a pick up at 9am for 10.30am, quick and painless. All for ?12 only, a 9kg parcel, 30x40x50cm Thanks.”

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Posted 56 years ago

“Excellent from start to finish. Thanks a million.”

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Posted 56 years ago

“Always a wide varity of choises for sending items of varying sizes and weights Just Brillient”

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Posted 56 years ago

“I have used inter parcel twice now and both times have been easy to arrange and the delivery driver has always been happy and careful with the parcel. My items so far have arrived at their destination and perfect condition which is more than can be said for royal mail. I hope this service continues to impress for future use.”

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Posted 56 years ago

“I have been using their service for last 8 years had no issues what so ever !! With Them you speak to real people not the web pages go this link and go there and end result is zero you don't get any where keep going round to no where I would recommend them ,”

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Posted 56 years ago

“can collect the same day from my work place. good value for money”

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Posted 56 years ago

“We have been using Interparcel for several years to Europe and South Africa and have found them to give good service. On the few occasions that we have had problems, their customer service has resolved these issues with both courtesy and speed”

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Posted 56 years ago

“Very reliable company, simple website, easy to compare prices. The only down side is that Interparcel seem to have an issue with shipping to Northern Scotland; other than that, I cannot rate them highly enough.”

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Posted 56 years ago

“The parcel was picked up during the given time period and delivered in 24hrs without any drama....excellent service which I will be happy to use again and recommend to friends.”

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Posted 56 years ago

“Interparcel is great for getting quotes for all sizes of parcels and using a number of couriers. Their website is easy to use. quote are quick and the cheapest prices are clearly displayed. Their tracking is very good, apart from the drop off, which aren't tracked. Their customer service is also very good.”

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Posted 56 years ago

“An excellent service. Would be happy to use it again.”

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Posted 56 years ago

“Good site. Easy to navigate. Comp. prices. Have used them and will use them again.”

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Posted 56 years ago

“Easy to get a quote and expedite the shipping. Always reliable.”

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Posted 56 years ago

“Online booking easy, driver friendly and helpful ,peace of mind my parcel is on its way, thank you no need to try other courier services”

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Posted 56 years ago

“Very good service at a good price - prompt pickup and quick delivery”

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Posted 56 years ago

“I'll keep it simple, I can't find a better, more reliable or cheaper provider of parcel services. End of”

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Posted 56 years ago

“Booked a collection at 11.30, made a mistake, sorted it out in 5mins on live chat, parcel picked up at 12.15 - excellent”

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Posted 56 years ago

“Pretty good efficient courier service and easy to book out with online form”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews