Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy, perfect service and great value.”

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Posted 56 years ago

“great value - would use again”

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Posted 56 years ago

“I often send parcels through Hermes because it is cheapest way but these particular parcels exceeded their dimension limits. I got an Internet quote from Interparcel at 10.30am Thursday ( a bit like a cost comparison site quotation ), paid by credit card and two hours later parcels were collected from my house by a major carrier and then delivered in 24 hours . The cost was reasonable and this service enabled me,as a private member of the public, to ship parcels without having an account . Very easy site to use - I'm impressed.”

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Posted 56 years ago

“I booked a next day delivery of a fragile package shortly before 2pm one day. It arrived safely, intact the next day for a very reasonable price and by a very helpful delivery Man. Thanks”

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Posted 56 years ago

“great service, will use it some more. page is easy to use and phone help was great”

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Posted 56 years ago

“I've used the Interparcel service several times and can't believe how cheaply they can deliver and they include tracking numbers when you book and pay. All this is so easy to do on the internet”

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Posted 56 years ago

“A straight forward way to find all the options open to you, highly recommended.”

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Posted 56 years ago

“picked up on time by a decent driver and delivered on time, very fairly priced to, could not fault this firm a pleasure to deal with. A++++++”

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Posted 56 years ago

“The web site is very simple to use, a few clicks and it's done. Even if you don't have a printer, they will do it for you. Friendly staff, always get a smile. They deliver when they say they will, any problems they will get straight back and sort it out!”

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Posted 56 years ago

“First class service from start to finish,would happily use again.”

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Posted 56 years ago

“As a first time customer, I was a little apprehensive that the promised next day delivery of my three packages would occur given the short notice requested for collection and the competitive price quoted. Need not have worried, my packages were delivered well before the target reception hour.”

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Posted 56 years ago

“would recommend to anybody”

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Posted 56 years ago

“I am really impressed with this service. The price for next day delivery was almost unbelievably low, but the operation was like clockwork! The parcel was collected in the specified time slot and delivered to the customer just over 24 hours later, some 240 miles away. Tracking was perfect and I could even see a copy of the customer's signature on line. I will definitely use interparcel again.”

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Posted 56 years ago

“Great website, instructions couldn't be clearer, took about 5 mins to set it all up and collection happened like clockwork. Superb service”

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Posted 56 years ago

“Excellent service from Interparcel from start to finish. Cannnot believe how quickly the items were dispatched, and then delivered from Cleveland UK to Germany. Took less than four days. Well done Interparcel. It takes longer than that to get from A to B in England. Will certainly use you again, Many Thanks, Maggs. xxx”

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Posted 56 years ago

“I sent a parcel to Italy . I was able to drop it off at a local shop so no waiting in fot pick up. Price was very good and the parcel arrived in 4 days safe and sound. I was also notified of delivery by text to my phone. Well pleased with the service provided and the price . I will use again.”

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Posted 56 years ago

“100% delivery rate”

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Posted 56 years ago

“so convenient to have parcels picked up at my door,with all labelling provided. EXCELLENT”

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Posted 56 years ago

“I collect dolls & often sell dolls. I use interparcel every time...have done for several years. Interparcel provide the best service. My items have never been lost, are always delivered on time, there is a helpful chat service if ever I need it & they are so easy to book with & deal with. I have full confidence with interparcel. I have sent abroad to Europe & the couriers provide a Superfast trackable service at a very competitive price. Interparcel have my full recommendation. 10/10 full marks every time !”

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Posted 56 years ago

“They collect & deliver parcels from the right address to the right address exactly when they say. Perfect.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews