Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“proven to be a fast, cost effective and reliable service”

Helpful Report

Posted 56 years ago

“it was really cheap, collected the same day and delivered the next. I even got a text confirming delivery.”

Helpful Report

Posted 56 years ago

“ABLE TO DROP OFF AT LOCAL STORE EVEN ON A SUNDAY AND EVEN GIVE YOU A TEXT TO TELL YOU ITS BEEN DELIVERED ALL AT LOT CHEAPER COST THAN ROYAL MAIL GETS MY VOTE!”

Helpful Report

Posted 56 years ago

“??????????????????????????????????????”

Helpful Report

Posted 56 years ago

“My first experience of a courier service, which saved me a lot of money compared to Royal Mail. I will use it again. (Don't think Terms made it clear that package could be left outside door if we were to be out i.e. signature on pick-up not necessary. Your courier said it would have been OK.”

Helpful Report

Posted 56 years ago

“Interparcel plus UPS = reliability!”

Helpful Report

Posted 56 years ago

“Very quick and easy to use. It was great seeing so many different shipping options and to compare which one was best”

Helpful Report

Posted 56 years ago

“First time I have used you and am very impressed with your service.”

Helpful Report

Posted 56 years ago

“I have used the service once before and have no hesitation with using it again”

Helpful Report

Posted 56 years ago

“Very easy, cheap and reliable service, good job!!!”

Helpful Report

Posted 56 years ago

“Nice and quick. Good price. Excellent Customer service. Great Quality. Easy to ship. All in all. A++++++++++.”

Helpful Report

Posted 56 years ago

“The Interparcel service is great value for money and extremely easy to use.”

Helpful Report

Posted 56 years ago

“First time using this type of service,made error on post codes, rang in and office staff rectified my mistakes with no hassle or uncomfortable feeling. Many thanks Fred L Carter”

Helpful Report

Posted 56 years ago

“i used to use parcel2go but after many failed collections i moved to interparcel. so far i have had no issues and everything has been collected/delivered okay. The web site is easy to use and the address book is very handy. keep up the good work interparcel :)”

Helpful Report

Posted 56 years ago

“Goods collected within an hour of arranging collection and delivered on the day as promised complete with text message confirmation of time of delivery and signature detail. Excellent service.”

Helpful Report

Posted 56 years ago

“really easy to use - always gets a decent price - and it just seems to work”

Helpful Report

Posted 56 years ago

“I have been using Interparcels for several years now. I book the collection - easy! I send the parcel off with the driver - easy! I check a few days later that it has been delivered - easy!”

Helpful Report

Posted 56 years ago

“Have used this company for about 3 or 4 years now and apart from one item that was mislaid (was compensated in full though),have found them to be very efficient.I normally use the standard UPS parcel service and can also recommend this company.I typically get the same driver,who is both friendly and helpful.Interparcels site is also easy to use. Full marks all round.”

Helpful Report

Posted 56 years ago

“The website was very easy to use with no nonsense about getting you to give extra details about yourself. I placed my order, paid ?10.90 for a 50x40x30cm box that weighed 3kg (very good value in my mind) and a UPS guy picked it up from my house within half an hour (he happened to be in the area!) He was lovely and friendly and the whole thing was as hassle free and reasonably priced as you hope every service will be in life!! (Of course I don't yet know if it's been delivered, but I'm pretty convinced it will be :-))”

Helpful Report

Posted 56 years ago

“good price parcel with depot drop off option rather than waiting whole day long”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews