Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Interparcel many time and would recommend them to anyone. For both national and international deliveries. They have been the most reliable and best value for money in almost every way. The one exception is from the mainland to Northern Ireland where the post office is the cheapest carrier.”

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Posted 56 years ago

“Just sent a parcel to the Netherlands, used this simple to use service - all arrived as described!”

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Posted 56 years ago

“I'm a personal user and find this a great and convenient way to sent parcels. Place order via internet, courier calls. Job done. Easy and at a reasonable price.”

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Posted 56 years ago

“This service does exactly what it says on the tin! Collected on time, delivered to SW France very quickly, cheapest on all price comparison sites - what's not to like?”

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Posted 56 years ago

“very happy with interparcel i have used them on numerous occassions, i wouldnt use any other courier service, 100% one satisfied customer :)”

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Posted 56 years ago

“Good price, good service, everything as promised.”

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Posted 56 years ago

“First time using this company for a parcel delivery. I found their website very easy to use which is great as some websites are so confusing. Set it all up and parcel was picked up the next morning as requested. Paperwork on companies side was correct and ready to be attached to parcel as detailed on the website. Parcel was delivered promptly the next day as I had requested. Excellent service, no hassle, easy to use and very professional.”

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Posted 56 years ago

“No hesitation in recommending Interparcel, good rates, easy to work out on the computer - if there is a hitch they really do try to help”

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Posted 56 years ago

“excellent everything worked as expected”

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Posted 56 years ago

“The pick up and getting to Auckland was first class, did have problems at Auckland customs, they kept my parcel for 4 days, it took longer from the airport to delivery adress about 1 hours drive, than it did from Stockport to New Zealand, but not your fault I know, I will use you again if needed, Dave.”

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Posted 56 years ago

“Website was easy to use and make the order. The courier firm collected exactly when i was told they would. The tracking was easy and it enabled me to see that the package had been delivered in the Middle East ahead of schedule. Together with this, the cost was really competative and the service excellent. I'm a happy customer who will be using the service again when required.”

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Posted 56 years ago

“Glad i was put onto Interparcel by a friend. Now I never send my heavier parcels any other way. Always beat every other carrier on price, but your parcel still gets delivered by major carrier (UPS,Fedex etc), which you can choose. Can't ask for more, but Interparcel, please retain your keen pricing. It's what makes it worth using you!”

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Posted 56 years ago

“Ive used Interparcel for years, I usually opt for the interparcel economy option which is collected and delivered by UPS. Always collect on time and even though its not a guaranteed next day service it arrives next day probably 85% of the time. UPS offered me a contract I was using them so regularly at one point but couldnt come anywhere close to beating the prices offered by Interparcel. Would recommend them without reservation.”

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Posted 56 years ago

“Using Interparcel was the best thing I have done. I have a small business that requires collections occasionally. I have my favourite courier that I use, I know exactly what time he will arrive, however you do have a choice of couriers. Payment is quick and easy to use and I know that if I ever have a problem there is someone at the end of the telephone in Britain that I can talk to.”

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Posted 56 years ago

“Worked like a treat, easy to navigate web site, helpful staff on phone when I have a query, booked the items and picked up without any problems and a great price to boot!”

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Posted 56 years ago

“I use Interparcel around 90% of the time when sending stuff internationally. There is a choice of options and we normally use Fedex. The aggregated price is normally very good and is often less than 25% of going to these courier companies directly. I've had to call a couple of times and had no problem waiting in a queue or anything so I can recommend them fully.”

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Posted 56 years ago

“The prices are great, the booking procedure is straight forward. Contact with the company on live chat is smooth. All items were picked up and tracked to the end. I certainly will use the company again.”

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Posted 56 years ago

“I have never had a problem with the service, find it fast and easy to book a courier and would recommend Interparcel to anyone.”

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Posted 56 years ago

“i paid for interparcel to come and pick up some parcels for me the drivers are really nice and its cheap and your parcels get delivered and not lost will be using them all the time”

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Posted 56 years ago

“Really good service”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews