Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the fact you are given the choice and quotes from several shipping companies. The ordering format is easy and very efficient. I have not had any problems using Interparcel and I would recommend to anyone.”

Helpful Report

Posted 56 years ago

“Before I learned of interparcel I always struggled to gain access to the large parcel carriers resulting in paying extortionate fees to the Post Office for Royal Mail Parcels. I frequently choose the UPS options and have never been let down. Excellent service.”

Helpful Report

Posted 56 years ago

“I never hesitate to recommend Interparcel. They pick up when they say they will whatever the weather and the parcels are always delivered when they say they will.”

Helpful Report

Posted 56 years ago

“Searched for best price for the package. This was quite a bit cheaper than others, but did what it said on the tin.”

Helpful Report

Posted 56 years ago

“Easy to use website, reasonably prices and extremely quick collection and delivery. Interparcel takes the hassle out of sending packages.”

Helpful Report

Posted 56 years ago

“First class service - they arrived to pick up on time and delivered according to promise - by the time I got round to track delivery next day, it had already got there!”

Helpful Report

Posted 56 years ago

“I am happy with the service that I get from Interparcel. Their website is easy to navigate and the process of sending a parcel is simple. They offer a range of service options from inexpensive to rapid more costly deliveries.”

Helpful Report

Posted 56 years ago

“We had lots of parcels to send to our clients all over the country and didn't want to have to lug them down to the local post office so tried Interparcel. They were fantastic and it was cheaper to send the parcels via them rather than the post office. All parcels collected and delivered at the times quoted. We will definitely be using them again and have no hesitation recommending them.”

Helpful Report

Posted 56 years ago

“You put in your order for pick up and you can guarantee the parcel will be gone within 24 hrs. (Usually less!) You can track it at all times and know where your parcel is. Well done I say when the costs with Royal Mail are so high. Keep up the good work.”

Helpful Report

Posted 56 years ago

“extremely efficient and reliable”

Helpful Report

Posted 56 years ago

“I purchase their services for areas that my regular courier service does not cover. Prices to most countries are cheapest on the internet, the courier comes as promised, the one or two times they didn't Interparcel was quick to react. Good customer service and good value, drefinitely recommended.”

Helpful Report

Posted 56 years ago

“Excellent service overall, if they are keeping the international LETTER service will be perfect!”

Helpful Report

Posted 56 years ago

“Booked at 10.20 am - parcel collected by 11.30 am! Excellent Service Will definitely use again and have done”

Helpful Report

Posted 56 years ago

“I'm hugely indebted to the guy who recommended interparcel to me. Not only am I saving a LOT of money on my international shipping, but it's far easier to use than most couriers own websites. No fuss booking, it's made my life so much easier.”

Helpful Report

Posted 56 years ago

“We are new to Interparcel and so glad we found them.....straightforward, easy to navigate website and excellent customer service response time. Plus competitve rates......definitely our first choice from now on.”

Helpful Report

Posted 56 years ago

“I have used them 3 times in the last month and could not ask for more: easy to use, very good UK rates and also good rates for heavy European parcels. So far I cannot fault it... good rates for smaller European parcels would be great though..! Now I make sure I check with them before sending anything.”

Helpful Report

Posted 56 years ago

“just when to plan”

Helpful Report

Posted 56 years ago

“VERY PLEASED WITH SEVICE OFFERED.”

Helpful Report

Posted 56 years ago

“Easy to book on-line service for the non IT expert, item collected when arranged and delivered on time. Friendly helpful Driven as they used to say "service with a smile"..”

Helpful Report

Posted 56 years ago

“If you want to send pacages as small as a couple of kilos or as large as almost a palette, this simple-to-use system beats all I have come across so far. Single courier deals often involve fluctuating and unpredicatble costs or else set rates that are good value for one part of the world but poor elsewhere. By using a wide range of couriers and services Interparcel can quote you the best going rate for a job on a single website visit that is easy to navigate. Simples.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews