Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IDEAL,,,,,,,,,,,,,,,,,,”

Helpful Report

Posted 56 years ago

“Very impressed by service”

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Posted 56 years ago

“I would recommend Interparcel 100%. It was surprisingly easy to arrange the pick up with full details and step by step instructions online. Tracking my package online gave peace of mind and I was amazed it had reached the other side of the world 4 days later. Will definately use again, it was so easy and professional.”

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Posted 56 years ago

“This is a excellent company to deal with very easy to use there sight and have never letr down”

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Posted 56 years ago

“Would definitely recommend this company to anyone! Very flexible delivery times and cheap at the same time!”

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Posted 56 years ago

“Very easy and quick to use service. I like to see the various options for shipping and then choosing. Definitely would recommend!”

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Posted 56 years ago

“Efficient service and good customer support staff to answer my questions. The carrier used did bash one of the packages though (TNT)”

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Posted 56 years ago

“Item picked up for delivery. Handled with care. Recipient received item quickly and minimum of fuss. Second time I have used this service and no problems. Many thanks”

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Posted 56 years ago

“I have used Interparcel for sending parcels overseas several times now and always found their rates to be reasonable and the service good.”

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Posted 56 years ago

“All good. Very efficient service.”

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Posted 56 years ago

“Cant really post a bad one , but waited around on FOUR days on FOUR seperate promises of collection and no show . Refund processed within 3 minutes when i complained . so dunno”

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Posted 56 years ago

“Does what it says on the tin and easy price selection for shipping costs, never failed yet.”

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Posted 56 years ago

“Everything went well, no problems, great price. I use for Ebay selling”

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Posted 56 years ago

“I use inter parcel regularly. They do what they can to ensure the courier collects at the correct time .”

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Posted 56 years ago

“Brilliant! Pick the best cost/time/delivery from a number of vendors. I was amazed to ship a fold up bed 250 miles for less than a tenner.”

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Posted 56 years ago

“My faith in courier companies was somewhat dented after several extremely poor experiences with a competitor courier. This could not have been better. The whole process was simple and easy to follow. Prices may be a little more expensive than the cheapo carriers but are still competitive. You clearly get what you pay for! Will be switching back to Interparcel full time for good service and peace of mind.”

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Posted 56 years ago

“I have used Interparcel on two occasions and they have given great service both times Sent parcels to Portugal from the UK and both were delivered within a working week. When I send parcels abroad I will use Interparcel again and would have no hesitation in recommending them to friends and colleagues”

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Posted 56 years ago

“paid for same package twice my error,rang up and explained , no problem .they refunded immediately.”

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Posted 56 years ago

“I am more than pleased with UPS by Interparcel, I recommend it to many people, and have no complaints, the parcels are always in good condition, and next day delivery.”

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Posted 56 years ago

“I have used this service on a number of occasion and have NEVER been let down once Recently I have used the post office for 3 recorded letters and 1 recorded parcel My parcel arrived 4 days late and 2 of my letters were lost complete with original documents The post office have offered me 25% reimbursement for the parcel and 6 first class stamps for the letters. No joke”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,939 reviews