Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a straight forward and easy to use system so send parcels. Sometimes one might think that there are to many labels, but once you get used to which ones are needed, it is simple enough. Put the addresses in, weight & size then ask for a quote. You get a selection to choose from for price and courier. Thanks Interparcel, Keep it up.”

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Posted 56 years ago

“Easy to use website and cheaper than most others.”

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Posted 56 years ago

“We have used this service a few times and although we may have had a few reservations the first time we used you, that has been deferred and would recommend others to give you a try.”

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Posted 56 years ago

“I KNOW I HAVE NEVER BEEN THE BEST CUSTOMER, BUT I`M GETTING BETTER. THERES BEEN CANCELLATIONS AND ALL SORTS OF UPSETS BUT INTERPARCEL HAS NEVER LET ME DOWN. AND THATS WHY I HAVE STAYED, THEY WILL ALWAYS HELP AND WITH A BIG SMILE. AND THAT GOES A LONG WAY WHEN I NEED TO KEEP MY CUSTOMERS WORLDWIDE HAPPY. THEY WILL NEVER GET RICH WHEN DELIVERING FOR ME, BUT, AT THE END OF THE DAY, LITTLE OR LARGE, IT ALL COUNTS AND HELPS TO KEEP THE WHEELS TURNING...”

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Posted 56 years ago

“It was so easy to book online, the collection was on time and delivery the next day. Very good service, I would happily recommend and use again.”

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Posted 56 years ago

“Alright I had to drop off the parcel at a local store, but it was delivered in 3 days to France for ?30 to the door.”

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Posted 56 years ago

“Easy to follow website and so far every delivery has been made as promised. Can't fault it.”

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Posted 56 years ago

“Good service, good value, picked up package as company said on time, delivered on time and sent an SMS message to say it was delivered. Good for 20p extra!”

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Posted 56 years ago

“I have nothing but praise for Interparcel, after having a very bad experience with another delivery company I can't praise them enough, the parcels are always picked up and then delivered the next day, the price is very good and it is so convenient being able to book up until mid day”

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Posted 56 years ago

“Easy, competitive, would use again provided the delivery goes OK”

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Posted 56 years ago

“exactly as it says in the title”

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Posted 56 years ago

“I have been using this site for a number of years. Its easy to use”

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Posted 56 years ago

“I have used Interparcel several times now over a number of years and have found the service really easy to use with lots of options for carriage at very competitive prices.”

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Posted 56 years ago

“First time I've used this service and chose UPS as my carrier to send a parcel to my parents in Spain. Very easy to use with simple step by step instructions and the price was excellent. I tracked the parcel easily on the website and using my iphone from dropping off at the drop-off point right up to delivery to my folks place in Spain and on the day they said it would arrive ! Highly recommended, will defo be using again.”

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Posted 56 years ago

“Would recommend and have done.”

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Posted 56 years ago

“Top company very usefull,saved me a packet,good advice and I would 100% use again,many thanks again..”

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Posted 56 years ago

“Book online for a cheaper courier service with tracking and its signed for.by the customer.”

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Posted 56 years ago

“Best parcel broker in the UK.”

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Posted 56 years ago

“I like using Interparcel, and have done so for over 8 years. I always say a company is as good as they are when things go wrong, and Interparcel has proven that to me. I will continue to use this excellent service. They are no longer using Yodel who disappointed in the service they gave, and their failure to correct errors.”

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Posted 56 years ago

“I have used Interparcel on numerous occasions and find they are competitive and efficient.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews