Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FIRST EXPERIENCE WITH THE COMPANY HAS BEEN EXCELLENT. WEBSITE IS VERY, VERY EASY TO NEGOTIATE.....PACKAGE WAS PICKED UP IN TIMELY FASHION AND DELIVERED EXACTLY AS PROMISED. A 5-STAR RATING FROM ME.”

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Posted 56 years ago

“had an easy experience with interparcels web page and managed to navigate from quote to booking and payment and also an online query as well with all information readily available for an easy process, well pleased.”

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Posted 56 years ago

“great service very easy to use”

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Posted 56 years ago

“I am happy with the service at interparcel.”

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Posted 56 years ago

“It's my first time, the company's driver was really nice when he picked up the parcel, as he waited for me to print out a barcode sheet. On time, very fast delivery, went smoothly and it's cheep price compared to other courier company. Thanks a bunch”

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Posted 56 years ago

“I used Interparcel to send a large parcel item from the south coast of England to Scotland. Booking was straightforward; payment was easy and even included PayPal; the cost was very reasonable; pick-up was exceptionally prompt within the time period given; and delivery was the next day as stated. The only thing that could be improved would be shorter time windows for pick-up as 0800 - 1800 is a long time to sit and wait if the driver doesn't come until late in the day. That said, this point didn't actually affect me and I was very pleased with my whole Interparcel experience.”

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Posted 56 years ago

“Easy to use system for booking. Courier turned up the next day unlike some couriers I could mention. Parcel delivered the next day after collection. I have found City Link very reliable. Would use again as excellent service.”

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Posted 56 years ago

“This is the only place top use - full stop!”

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Posted 56 years ago

“I send cakes once a month to a friend and have used inter parcel for all but one of the deliveries. The service is reasonably priced, the delivery men friendly and polite and if my friend isn't there to receive the parcel they have found a neighbour to take it in. I wouldn't consider using anyone else to deliver my parcels, a five star service. It is also easy to use the on line forms.”

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Posted 56 years ago

“I WOULD TELL ANY BODY TO USE THIS COMPANY AS THEY DO WHAT IT SAYS ON THE TIN, BRILLLLLLLLLLLLLLLLLLL”

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Posted 56 years ago

“I would certainly use this service to shift a guitar amp again.”

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Posted 56 years ago

“Web site easy to understand, quick and reliable. Driver was smartly dressed and friendly, would recommend to anyone.”

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Posted 56 years ago

“Fantastic service, quick pick and and delivery, definitely use again!!”

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Posted 56 years ago

“Man came to collect the parcel early on the day requested, and as promised it was delivered 200 miles away, the next day. I'll use these people again.”

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Posted 56 years ago

“The interparcel service is as good as the mainstream courier services but a fraction of the cost.”

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Posted 12 years ago

“Parcelk was collected dead on time, i got a text next day to let me know it had been delivered and who had signed for it .. so simple, so easy, so cheap.”

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Posted 12 years ago

“Item picked during the times specified. Driver scanned and left. No fuss. I was able to track to item right up until it was delivered to person. Once again great service would definitely use again. Thank you”

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Posted 12 years ago

“Used interparcel for a few years now and its always easy to book in a courier for next day delivery etc? prices are good and only a few days ago the first time a courier miss placed my parcel and did not make it for next day delivery that I paid for, I contacted interparcel and they contacted me back right away and kept me informed of the progress of my parcel until it was delivered next day and best of all, they refunded me in full, great costumer service.”

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Posted 12 years ago

“This is the first time I had ever sent a parcel "on line", as it were. It was easy to select and tailor the service I needed (Sign for receipt, send me a text when delivered etc.) Collection was the next day, the chap collecting was polite, gave me a receipt and was on his way in less than a minute. Delivery happened within the stated time frame, it was easy and efficient. I will use this service again. Well done!”

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Posted 12 years ago

“Interparcel is really the service to use for sending any parcels large or small, and is very cost effective if you have something heavy to send. The process is very simple and straightforward to use and gives a choice of different carriers and speeds of delivery. It also offers the option of collection from home or selection of a local pickup point where you can take the parcel, saving the need to wait in for a carrier to pick up. I have used it a number of times and it has never failed. Tracking numbers are supplied which enable progress of delivery to be followed throughout, a useful and re-assuring feature for receipients of goods.”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews